Questions & Answers

Q: QuestionIs this Brand New or Refurbished?

Asked 2 years ago by Manish.

• A:Answer It is brand new.

  Answered 2 years ago by Avery

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Q: QuestionWhat is the Hz on this computer? I'm looking for a good computer that can handle really good fps.

Asked 2 years ago by SonicBell2507.

• A:Answer This is a 144hz laptop.

  Answered 2 years ago by TeamAcer

  
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Q: QuestionHow many Gigs of ram does the computer have?

Asked 2 years ago by brilpad.

• A:Answer mine came with 2x8GB 3200 mhz sk hynix modules for a total of 16 GB

  Answered 2 years ago by frobisher

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Q: Questionat what frame rate does it run rainbow six siege

Asked 2 years ago by llama.

• A:Answer 100 plus i run bl3 on high at 60 frames

  Answered 2 years ago by JohnVerified Purchase

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Q: QuestionHow much storage does it have in total? and can you add extra storage like you would other devices?

Asked 3 years ago by DreamyDecay.

• A:Answer This Nitro laptop has two M.2 SSD slots and one 2.5" slot to add storage.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionWhat is the specific model of the cpu?

Asked 3 years ago by Tyler.

• A:Answer As per the specifications listed on the Best Buy product page, it has an Intel Core i5-12500H processor.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionThis may be dumb but does this laptop have access to the internet so I can download games from online?

Asked 3 years ago by MT.

• A:Answer Yes all laptops can access internet as long as you have wireless internet (wi-fi) in your home.

  Answered 3 years ago by FizzVerified Purchase

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Q: Questionwhat battery plan should i put on the nitro sense?

Asked 3 years ago by kldfjdslfjs.

Q: QuestionWhere can I see a list of software installed on this laptop?

Asked 3 years ago by Mike.

Q: QuestionWatched some shows while the battery level was at 93%. Soon after, about an hour or so, the battery level was 4%. Is this normal for the battery life? If so, can there be a better alternative?

Asked 3 years ago by Adrian.

• A:Answer The laptop was defective. I bought a new one and in fact it was better results. It also seems like the first one was used despite that I bought it new.

  Answered 3 years ago by AdrianVerified Purchase

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Q: QuestionDoes this laptop come with two ddr4 8gb ram or one ddr4 16gb ram?

Asked 3 years ago by Andres.

• A:Answer 2 8's

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionDoes This Computer Have A Fan/Cooling System of Do I Have To Buy One

Asked 3 years ago by Yuvan.

• A:Answer This laptop has a CPU fan on the mainboard.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionDoes this laptop support egpu or desktop graphics card using the thunderbolt 4 ?

Asked 3 years ago by Seeker.

• A:Answer Yes it does

  Answered 3 years ago by MongoVerified Purchase

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Q: QuestionI had a question regarding the price. How much do you guys think this laptop will get off on black friday or cyber monday?Been thinking of buying this laptop and was curious of how much it'll be on either one of those two days, preferably cyber monday.

Asked 3 years ago by TinyNey.

• A:Answer It’s currently $100 off the original price.

  Answered 3 years ago by AHandyDandy

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Q: QuestionWhat Is The Processer Name

Asked 3 years ago by Ali.

• A:Answer Hi Ali, thank you for your question. This laptop includes an Intel® Core™ i5-12500H Processor, it's a 12th-generation processor with high performance. If you wish to review further the specifications of the processor you can access the next link: https://ark.intel.com/content/www/us/en/ark/products/96141/intel-core-i512500h-processor-18m-cache-up-to-4-50-ghz.html. Thank you for choosing Intel!

  Answered 3 years ago by Intel team

  
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Q: Questionhow easy it is to access the internal fan to clean it? do you have to remove the keyboard and all or its just few screw under? . thanks

Asked 3 years ago by becky.

• A:Answer You have to remove the bottom case then the battery, to access the fan.

  Answered 3 years ago by TeamAcer

  
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Q: QuestionDoes this have a DVD player built in?

Asked 3 years ago by Computerguy64.

• A:Answer No

  Answered 3 years ago by AnonymousVerified Purchase

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Q: Questionwhat frames will this run on Fortnite, Minecraft, and valorant? please give a specific answer for each

Asked 3 years ago by BOB.

• A:Answer Acer does not test many gaming applications so we would recommend you check that the computer meets the system requirements of the application/game to determine if it will work. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products. The link is: https://community.acer.com/

  Answered 3 years ago by TeamAcer

  
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Q: QuestionCan you upgrade the storage at all

Asked 3 years ago by Anonymous.

• A:Answer Yes, you can install a 2.5" SATA 3 or SSHD for more storage if needed. This laptop includes a hdd cable and bracket for this purpose.

  Answered 3 years ago by TeamAcer

  
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