Questions & Answers

Q: QuestionCan it run eso on max settings

Asked 5 years ago by question.

• A:Answer While Acer does not test many gaming applications we would recommend you check that the computer meets the system requirements of the application/game to determine if it will work. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products. The link is: https://community.acer.com/

  Answered 5 years ago by TeamAcer

  
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Q: QuestionWhen will this laptop be back in stock?

Asked 5 years ago by Shawn.

Q: QuestionCan this laptop handle triple a title games?

Asked 5 years ago by Kai.

• A:Answer While Acer does not test many gaming applications we would recommend you check that the computer meets the system requirements of the application/game to determine if it will work. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionCan you add a 1TB 2.5" SSD in the 2.5" HDD spot?

Asked 5 years ago by Ron.

• A:Answer Yes.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionWill this laptop play blade and soul

Asked 5 years ago by Knights.

• A:Answer While Acer does not test many gaming applications we would recommend you check that the computer meets the system requirements of the application/game to determine if it will work. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionIs this laptop good for playing Halo and Minecraft?

Asked 5 years ago by SL.

• A:Answer It will play Halo:MCC in 1080p just fine.

  Answered 5 years ago by Sparkstalker

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Q: Questioncan it be used as a regular laptop for school work as well?

Asked 5 years ago by Saucy.

• A:Answer Son uses for school more than gaming.

  Answered 5 years ago by Howie

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Q: QuestionCan you swap out the inner components of this computer like the CPU or the processor like can I swap out for a 1060 Nivida GeForce gtx?

Asked 5 years ago by Joege.

• A:Answer The internal components such as CPU and GPU are soldered on the mainboard and not upgradeable.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionI want to buy this item BUT I NEED TO KNOW FIRST if I can request a bigger SSD or HDD drive installed at the Best Buy pickup store, with clean Windows install. I need to know this before buying!! The SSD is too small, I need at least 1 TB.

Asked 5 years ago by Mel.

• A:Answer Acer can offer the OEM version of Windows only. If you want to modify the laptop you need to contact Best Buy directly to see if they offer upgrades prior to purchase. This model does ship with an M.2 SSD which you can upgrade yourself, as well as the 2.5" slot if you need extra storage. Also there are YouTube videos posted on how to remove the bottom case to access these slots, if Best Buy cannot help you with this.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionCan I request at the pickup store that they replace this model's SDD for a bigger one or HDD and pay the difference? I don't know how to do it and I will need a clean Windows install too, I'm very interested in this model but the SSD drive is too small!

Asked 5 years ago by Mel.

• A:Answer I would happily reply to your question if I had received the laptop as the planned estimate delivery. I have no update whatsoever at where the package might be or to when it will be delivered .

  Answered 5 years ago by Neveragain3Verified Purchase

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Q: QuestionDoes it come with a warranty?

Asked 5 years ago by Anonymous.

• A:Answer Acer offers a one year domestic manufacturer's warranty against hardware defects.

  Answered 5 years ago by TeamAcer

  
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Q: Questiondoes this laptop have 2 SSD slots?

Asked 5 years ago by ReXy.

• A:Answer This laptop has one M.2 SSD slot and one 2.5" slot for a SATA3 or SSHD.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionHow is the color representation? Will it display accurate colors for a graphic artist?

Asked 5 years ago by DesertMike.

• A:Answer First, I purchased the Nitro model with the AMD Ryzen 5 processor instead of the Intel I-5 processor. All of the reviews I read said the AMD processor outperformed the I-5 processor and out performed some older versions of the I-7 processor. Since my purchase was geared for gaming I am not knowledgeable enough to know the needs of a graphic artist. Generally gaming specs are very good at color display. My screen is very good for my use, however my only criticism would be that the screen appears washed out in direct outdoor sunlight but that is true of most laptop screens.

  Answered 5 years ago by ClubfixerVerified Purchase

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Q: QuestionIs there a way to make the keyboard backlit off? I'm interested in buying the product, but I don't want the keyboard light to always be on when I type

Asked 5 years ago by Blad12.

• A:Answer Fn F9 will dim and turn off the back lite to restore use Fn F10

  Answered 5 years ago by NiikVerified Purchase

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Q: QuestionI bought a refurbished nitro 5 an515-44 which didn't come with the hdd to motherboard cable and is not available online. What other cable is compatible, or what is the part number of the hdd cable.?

Asked 5 years ago by Spring.

• A:Answer Its 8 dollars on Acer Store. Search Acer Nitro 5 HDD cable on Google.

  Answered 5 years ago by TocyBlox

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Q: QuestionWhat is the cas latency of the RAM that is already installed?

Asked 5 years ago by TwoFace69.

Q: QuestionDoes this have window installed

Asked 5 years ago by Co.

• A:Answer Yes.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionCan you play call of duty

Asked 5 years ago by 0229.

• A:Answer While Acer does not test many gaming applications we would recommend you check that the computer meets the system requirements of the application/game to determine if it will work. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionOutside of gaming, can this laptop be used for programs such as Microsoft TRAMS , Zooms Microsoft Suite etc. Is it strictly redecorates for playing games?

Asked 5 years ago by CantinaM.

• A:Answer While this is a gaming laptop you can certainly use this for non-gaming apps. We do recommend you check the system requirements of the apps you want to use, and make sure the laptop meets or exceeds those requirements for best results.

  Answered 5 years ago by TeamAcer

  
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