A:AnswerWell, the meaning of refurbished should guarantee that the item you get should be no different than a brand new one. These items are tested for any damages and such and then fixed up at factory levels. The laptop would most probably be eligible for a return though.
A:AnswerThere could be a number of reasons it was recertified-some are demo units, review units or customer returns. Unfortunately there is no way to determine why a particular model was recertified.
A:AnswerIf it is within the return period you should be able to, contact customer support via chat or phone the link are usually on the side of the webpage or in the bottom.
