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This model uses an improved AC adapter connection that must be fully inserted for the product to power on for the first time. Make sure the adapter is properly connected as shown in the user documentation and the support article https://us.answers.acer.com/app/answers/detail/a_id/66710
Sorry, there was a problem. Please try again later.No. The problem is that people are not following the directions. You MUST plug it in first, and you MUST do it correctly. I thought I had done it like the illustration but mine didn't power on and my heart sank.... Then I re-looked at the illustration and tried again and heard an audible click of the power plug. Then held down the power button and voila! Powered up perfectly and has worked perfectly!
Sorry, there was a problem. Please try again later.Yes but you have to push the adapter fully into the laptop until you hear a small click, now it will turn on.
Sorry, there was a problem. Please try again later.Please help I have a new acer nitro 5 and it will not turn on whatsoever I searched all the solutions like unplugging and plugging charger and holding power button but it will still not turn on
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