A:AnswerYes. It has 2 slots. One empty. Just be sure to Match the speed and type of memory. Google the ram lable on the memory you have and it will tell you what it is. Example: ddr4 2400 It’s easy.
A:AnswerThis laptop supports dual channel memory. Having the same amount in each slot increases data transfer speed by adding more channels of communication between the memory and the memory controller.
A:AnswerThis laptop has one M.2 SSD slot which is taken by the 512GB SSD. This also has a 2.5" slot to allow you to install a SATA3 hard drive or SSHD drive.
A:AnswerThis may have to do with formatting or what space is left after the operating system, etc. If you feel there is a problem, please call support at 866-695-2237 and they can assist you.