A:AnswerHello Chris,
Thank you for taking the time to leave a review on your Acer Nitro PC. We are sorry to hear that the product has a password installed and we want to work with you to see how we can help improve this experience. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America