“Where could we download the device driver software? On https://www.acer.com/us-en/support/drivers-and-manuals , input Serial Number, SNID or Part Number, NONE of them could be accepted. No device driver could be found. Only 2560x1080 without driver.”
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If there is not a specific driver posted, this indicates the native Windows driver is all that is needed to operate. If you are having trouble with your Acer monitor please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
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