“I recently got the laptop and its updated, windows graphics etc -- i cannot for the life of me get it to run on 3440x1440p on a 45inch monitor, usb c wont display at all and the hdmi will pinch the resolution. i tried using a new hdmi but is same result”
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You will need an HDMI 2.1 cable or DP cable v1.4. If you are using one of these type cables and still cannot get the 3440x1440 resolution, please contact our support team at 1-866-695-2237 for assistance.
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