Questions & Answers

1-10 of 22 Questions
  • Question
    Does this run android apps?   (2 Answers)

    By jeff January 9, 2017.

    Answers
    • Best 
      Answer

      Yes, the Acer R11 was actually one of the first of the 3rd generation Chromebooks that Google announced would be compatible with running Android on Chromebooks. Instructions can be found here: https://support.google.com/chromebook/answer/7021273?hl=en

      By Malcolm January 9, 2017.

    • Question
      what type of warranty is included for the refurbished models?   (1 Answer)

      By Carolyn November 25, 2016.

      Answers
      • Best 
        Answer

        From the Acer advertisement for the same unit: If you Google it, it comes up as the Acer part number for the re-certified unit (as advertised): Acer Chromebook, 11.6", Intel Celeron 1.60 GHz, 4GB Ram, 16 GB Flash, Chrome OS- CB5-132T-C8ZW | Factory Recertified. Coincidentally, it shows the condition as : Factory Recertified Fully Functional - refurbished by the factory 14 Day Refund - No Exchanges Accepted (from Acer, NOT BB) Warranty 90 Day (Again, from Acer, NOT BB) I'm guessing the same terms probably apply. I wouldn't expect more than 90 days.

        By taterhed November 30, 2016.

      • Question
        Why is model number different than the new Acer R11 and what's the refurb's warentee?   (1 Answer)

        By SirAugust November 19, 2016.

        Answers
        • Best 
          Answer

          If you Google it, it comes up as the Acer part number for the re-certified unit (as advertised): Acer Chromebook, 11.6", Intel Celeron 1.60 GHz, 4GB Ram, 16 GB Flash, Chrome OS- CB5-132T-C8ZW | Factory Recertified. Coincidentally, it shows the condition as : Factory Recertified Fully Functional - refurbished by the factory 14 Day Refund - No Exchanges Accepted (from Acer, NOT BB) Warranty 90 Day (Again, from Acer, NOT BB) I'm guessing the same terms probably apply

          By taterhed November 30, 2016.

        • Question
          is there a rear facing camera?   (2 Answers)

          By JB July 16, 2017.

          Answers
          • Best 
            Answer

            No rear facing camera. The camera is a the bottom of the screen when you are in computer mode. Looks a little different and takes some getting used to. Not a big deal.

            By Mike August 5, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Plus Member
        • Question
          Will this model run Android apps? What version of Chrome OS is it?   (2 Answers)

          By Rick February 3, 2017.

          Answers
          • Best 
            Answer

            Hi mine is running Chrome OS version 55.0.2883.105 and yes it does support Android apps. You must update it first because out the box its running an older version on Chrome OS.

            By RSavage86 February 5, 2017.

            • Verified Purchaser
            • My Best Buy® Elite Member
        • Question
          How do u take a pic if it's attached in computer mode?   (1 Answer)

          By Julie August 5, 2017.

          Answers
          • Answer

            Here is a link that has steps on how to use the camera on a Chromebook that you might find helpful: https://support.google.com/chromebook/answer/4487486?hl=en

            By TeamAcer August 7, 2017.

          • Question
            Does this keyboard have Standard Keys?   (1 Answer)

            By Skip August 5, 2017.

            Answers
            • Answer

              Standard "Chicklet" keyboard with a smaller than normal right "Shift" key. You will get over it. Trust me

              By Mike August 5, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Plus Member
          • Question
            Why did the price jump ? I'm really disappointed.   (0 Answers)

            By Julie July 9, 2017.

          • Question
            I am a Photographer and need a laptop to download Photos. I don't know how big the USB Cable is but its large on one end and small ( goes into camera) on the other end (See photo)   (2 Answers)

            By Sam65 June 3, 2017.

            Answers
            • Answer

              Photos look beautiful on this laptop! It looks like a regular USB port.

              By Linde July 30, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Buying for my mom. Can she access her Facebook on it?   (3 Answers)

            By DodgeRamTruck May 25, 2017.

            Answers
            • Answer

              Yes

              By Anonymous May 25, 2017.

              • Verified Purchaser
              • My Best Buy® Member

          Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions