“Why is it reconditioned? What are the details that the laptop has and what is included with it unlike the new one.”
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Recertified products can be demo units, review units or customer returns. Unfortunately there is no way to determine why a particular model was recertified. With that said, these should be purchased with the expectation of some possible cosmetic issues, but the product should be in working condition. If the condition is not what you expected, please contact the reseller to inquire about your return/swap options.
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