Questions & Answers

Q: QuestionDoes this particular model (SP111-32N-P6CV) support the active stylus if I were to buy one? I know it does not come with one included.

Asked 6 years ago by Neldum.

• A:Answer Yes, this SP111-32N supports an Elan type active stylus, part number NP.STY1A.009. You can check the Acer store for availability: https://us-store.acer.com/

  Answered 6 years ago by TeamAcer

  
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Q: QuestionDoes this come equipped with office? I am needing excel

Asked 6 years ago by Office.

• A:Answer This comes with a one year subscription for Office 365. Thereafter you will need to purchase a subscription through Microsoft.

  Answered 6 years ago by TeamAcer

  
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Q: QuestionIs this device plastic or metal?

Asked 5 years ago by Peterc45.

• A:Answer The top cover is aluminum, and the rest of the chassis is plastic.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionCan the RAM be increased?

Asked 5 years ago by camcombs.

• A:Answer Memory is not upgradeable on this laptop.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionCan this laptop support gaming( I mostly play GTA V )?

Asked 5 years ago by LN.

• A:Answer While Acer does not test many gaming applications we would recommend you check that the computer meets the system requirements of the application/game to determine if it will work. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products. The link is: https://community.acer.com/

  Answered 5 years ago by TeamAcer

  
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Q: QuestionCan this model download google chrome and Firefox or is it exclusively Edge?

Asked 5 years ago by Yare.

• A:Answer Yes, this model can download Google Chrome.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan I add an external DVD/CD drive to this laptop? And if so, is the software for using the DVD drive already added so I can view DVD movie's? Because the laptop I have now, I can only few files with the drive, but not movies.

Asked 5 years ago by Dmp33305.

• A:Answer You can connect a USB optical drive to this laptop, yes. You will need a player since Windows 10 does not include player software with their operating system. There are numerous player apps available, such as VideoLAN VLC Media Player, to name one.

  Answered 5 years ago by TeamAcer

  
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Q: QuestionDoes this model, with the 64GB of storage, allow for Windows to be updated, unlike the Acer Spin models of the past that only had 32GB which do not?

Asked 6 years ago by ACERSpinner.

• A:Answer Yes, you can perform Windows updates with this model as long as there is enough storage available.

  Answered 6 years ago by TeamAcer

  
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Q: QuestionWhen will this be sold

Asked 6 years ago by Noname.

Q: QuestionGoes this operate on firefox chrome or edge As fruit design space does not work on internet explorer

Asked 6 years ago by Anonymous.

• A:Answer This model ships with Windows 10 so Microsoft Edge is included. But you can install Firefox or Chrome browsers on it as well, if you want.

  Answered 6 years ago by TeamAcer

  
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Q: QuestionWhat is the average run time when using only the battery?

Asked 6 years ago by PeterM.

• A:Answer The battery life is rated at approximately 9 hours. Please note this is bench marked at an idle state so this will depend on how the laptop is being used; ie: light internet browsing or word processing, versus audio/video streaming or playback.

  Answered 6 years ago by TeamAcer

  
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Q: QuestionCan this product be connected to a printer?

Asked 6 years ago by PeterM.

• A:Answer Yes, this PC can be connected to a printer.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this computer fast and does it stay alive along time?

Asked 6 years ago by Trav.

• A:Answer No. I will be buying this, but I had a windows 10 Laptop earlier, and it lasted a good 2 years.

  Answered 6 years ago by Myers

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Q: QuestionHi can you play roblox on this? Also is this a good device for editing?

Asked 4 years ago by mileyranos.

• A:Answer This should be fine for editing but for any games or software, we recommend you first check to see what the requirements are, and compare the specs of the laptop to see if it meets or exceeds those requirements.

  Answered 4 years ago by TeamAcer

  
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Q: QuestionWill this work with the requirements ch or cricut design space

Asked 6 years ago by Anonymous.

• A:Answer While Acer does not test many gaming or software applications, we would recommend you check that the computer meets the system requirements of the application to determine if it will work. You can also contact the software vendor to see if they can provide information on compatibility with their software. You might also post your question on the Acer Community where there are many users that post questions and offer help and advice on Acer products. The link is: https://community.acer.com/

  Answered 6 years ago by TeamAcer

  
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