Questions & Answers
Page Showing 1-6 of 6 questions
Q: QuestionHow is the "ComfyView display different from other displays?
Asked by Steven.
- A:Answer ComfyView refers to an anti-glare matte screen.
Answered by TeamAcer

Q: QuestionHi, ¿Does this laptop could have a problem with the software?
Asked by Anonymous.
- A:Answer Mine did not have any software problems.
Answered by Saoidh
Q: QuestionWhatis the refurbished grade of this Laptop?
Asked by Customer.
- A:Answer Hi I got an acer refurb and I couldn't be happier with it. The thing seems unused. Be careful, however with where the power cord plugs in. This spot seems kind of loose but that may be by design so it has some wiggle room in case you trip on the cord. The only thing I wish were different was that the SD card would go in spring loaded instead of just resting half way in. Seems like they could have recessed this with a spring click in click out. But the price was great and windows 10 beats 8 all the way.
Answered by Saoidh
Q: QuestionHi! Is this a certified refurbished laptop? Has International guarantee? Thanks!
Asked by MELI.
- A:Answer Yes, this is a refurbished/recertified model. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. International Travelers Warranty is not available for Acer recertified products.
Answered by TeamAcer

Q: QuestionAll new swift 1, 3, 5 and 7 that I have looked over have model numbers that begin with SFxxxxxx. Curious to know why does this refurbished model number start with NX while another swift 3 refurbished on this site has the standard SFxxxxx?
Asked by Curious.
- A:Answer The NX number is the Acer part number for the computer. The SFxxxxxx is the system model name. Here is a link to Acer's site with this model info: https://www.acer.com/ac/en/US/content/model/NX.GNUAA.001
Answered by TeamAcer

Q: QuestionWhat were the issues with the laptop? Does it come with a warranty or a return policy?
Asked by Johanna.
- A:Answer There could be a number of reasons it was recertified-some are demo units, review units or customer returns. Unfortunately there is no way to determine why a particular model was recertified. These products have a 90-day warranty against hardware defects. If you are within your warranty period please contact PlanetROI who provides warranty service and support for the recertified products. Contact information should be included in box with the computer. They will be happy to provide assistance with your recertified Acer and offer repair if it is needed. Here is their contact information in case you need: 844.433.8476 [email protected]
Answered by TeamAcer

Page 1, Showing 1-6 of 6 questions
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