Questions & Answers

Q: QuestionWhat does this add-on advanced remote control programming include?

• A:Answer This specific add-on is for a base station.

Q: QuestionIs this add-on for an advanced remote?

• A:Answer Yes, this is an add-on for an advanced remote control programming.

Q: QuestionWhat does this service include?

• A:Answer This service includes Advanced Remote Control Programming for 1 Zone.

Q: QuestionIs this a Geek Squad service?

• A:Answer Yes, this is a Geek Squad service.

Q: QuestionHow many zones does the Advanced Remote Control Programming service cover?

• A:Answer This particular service covers a single zone.

Q: QuestionHow does the remote control programming service work?

This question was asked about the related product: Add-On Advanced Remote Control Programming: Additional Zone

• A:Answer A Geek Squad Agent will program your new learning remote to easily operate your TV and home theater components.

Q: QuestionDo I need to provide any specific information about my TV and components before the service?

This question was asked about the related product: Add-On Advanced Remote Control Programming: Additional Zone

• A:Answer You do not need to provide any information as a Geek Squad Agent will program your new learning remote to work with your TV and home theater components.

Q: QuestionWhat home theater components can the remote control operate?

This question was asked about the related product: Add-On Advanced Remote Control Programming: Additional Zone

• A:Answer The remote can be programmed to operate your TV and home theater components.

Q: QuestionWant to confirm that advanced remote programming covers Savant system? Just scheduled this and not sure the person I spoke with understood what I was asking for.

Asked 2 years ago by MarkM.

• A:Answer The remote programming on the Savant system appears to be a problem with Best Buy. I have had the same issues. I am a tech support member and I have had a technician out to get my Savant system working and he admitted that he didn't know much about it and would get back to me. That was over a month ago. Still waiting. I have emailed the local store supervisor and still have not heard back.

  Answered 10 months ago by CliffVerified Purchase

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Q: QuestionWhat is remote base sta., 5709023? Equipment? software? installation? It was quoted to me as a requirement for setting up Zone 2 on my receiver $99.99. also required #5710115 Add-on Adv remote zone $149.99; also 1889038 Adv remote 1 zone program.

Asked 3 years ago by fileman.

• A:Answer Part of Magnolia Package promise to set up remote with 98" TV deliver and installation.

  Answered 9 months ago by MarionCVerified Purchase

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