Questions & Answers

Q: QuestionWhat if I have a problem with the installation after the service is complete?

• A:Answer Best Buy's installation services are backed by a 90-day limited workmanship warranty.

Q: QuestionWhat does this service include?

• A:Answer This is an add-on installation service for a recessed wall enclosure or mounted furniture. It includes delivery and unboxing, validating installation compatibility and appropriate height, mounting to a drywall surface, cleaning up, and package removal. Mounting to decorative surfaces is not included but can be added for an extra fee.

Q: QuestionWill the Geek Squad agents help me decide where to place the furniture?

• A:Answer Yes, the Geek Squad team will help you choose the ideal placement for your furniture.

Q: QuestionDoes the team clean up after the furniture installation?

• A:Answer Yes, the Geek Squad team will clean up the work area and remove any unnecessary packaging after the installation is complete.

Q: QuestionWill the Geek Squad team mount the furniture to any type of wall?

• A:Answer The service includes mounting to a standard frame wall with a drywall surface. Mounting to a decorative surface, like brick or stone, isn’t included, but can be added for an additional fee.

Q: QuestionDoes this service include unboxing the furniture?

• A:Answer Yes, the Geek Squad team will deliver to a room serviced by an elevator or up to the third floor. They will then unbox the furniture and prepare for the installation.

Q: QuestionEXACTLY WHAT DOES ADD-ON ENCLOSURE INSTALL OR FURNITURE ENTAIL

Asked 1 year ago by Anonymous.