“We had our 75" Samsung 4K QLED-90 TV installed by the Geek Squad and hooked it up to our Onkyo HT-R500 AV Receiver. When it switches over to Dolby Sound for a movie, the volume goes crazy. Background music stays same level, but voices get too low to hear.”
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Sorry to hear about your sound issues. We'd love to help get this resolved. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.
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