“This was scheduled on July 13th when the new TV was delivered and installed, however Kynnedi said they would have to schedule it with a different crew, due to the weight they couldn't carry it. She said someone would be contacting me, but no-one has.”
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I can’t help. I was very fortunate with my service.
Sorry, there was a problem. Please try again later.I bought my TV at Best Buy in independence and had no issues
Sorry, there was a problem. Please try again later.My solo installer carried it in no problem
Sorry, there was a problem. Please try again later.I had a washing machine fail only after 12 days. I spent 7 hours on Saturday getting the run-around. The Best Buy stores no longer receive phone calls, the calls all get routed to a call center. I finally ended up finding the e-mail address to the CEO of Best Buy, sent an e-mail and guess what, someone contacted me and scheduled for my washing machine to be replaced tomorrow.. I had The Worst customer service experience with them.
Sorry, there was a problem. Please try again later.No I cannot because if I had an issue, I would go directly to the store because it is so much easier than making a phone call. I did not have anything that was too big for any crew not to be able to haul it. Also, I was in Las Vegas for a Family Reunion on this date...I believe
Sorry, there was a problem. Please try again later.Call the store and I'm sure they will reschedule your appointment.
Sorry, there was a problem. Please try again later.There were a lot of communication problems during the six- week period. No one central person I could contact
Sorry, there was a problem. Please try again later.And watch that they may try to make you pay for it. No way! Contact Tristin 612-292-9381.
Sorry, there was a problem. Please try again later.We had no problem with them picking up old TV and hauling it away, Very happy with their service. Thank You
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