“I bought this item and our management company has the software to control it. If we fire the management company can we change it so they have no control over our front door lock?”
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So you're saying you have the hardware (hub) but management company uses the app to control devices? If that's the case just search Google for how to factory reset Smartthings Hub V3 or Aeotec Hub. You'll have to create a new profile with different e-mail, etc.
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