Questions & Answers

Name: AfterShokz - Aeropex Wireless Bone Conduction Open-Ear Headphones - Lunar Gray
Brand: AfterShokz
SKU: 6399111
Price: 129.99 USD
Rating: 4.7 (306 reviews)

AfterShokz - Aeropex Wireless Bone Conduction Open-Ear Headphones - Lunar Gray

Model:: AS800LG; |
SKU:: 6399111

User rating, 4.7 out of 5 stars with 306 reviews.

Highly rated by customers for:

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Page Showing 41-60 of 81 questions

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Questioncan they be used for swimming?
Asked 4 years ago by Anonymous.
- Answer Hey there! Aeropex headphones are considered waterproof with an IP67 rating and can be submerged in water up to a meter deep safely for 30 minutes; however, we don't recommend them for swimming due to the law of physics. All Bluetooth devices use 2.4GHz radio frequency—which does not work well in water, therefore, when any Bluetooth device is put underwater, the range is just few inches. We'd recommend Xtrainerz for swimming purposes due to the MP3 capability.
  Answered 2 months ago by Shokz
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QuestionI can't get my to charge again
Asked 4 years ago by Lilo.
- Answer Hey Lilo! We're so sorry to hear this! We have a two-year warranty on all AfterShokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair. Please contact our Customer Happiness Team at [email protected] so we can assist you further. Thank you!
  Answered 2 months ago by Shokz
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QuestionCan you listen to the TV with these?
Asked 4 years ago by Cher.
- Answer Hey Cher! Yes, you can connect your Aeropex to your TV; however, you'll need a Bluetooth transmitter device to connect your headphones to your TV. You can find these at your local electronics store or on Amazon. Please contact our Customer Happiness Team at [email protected] if you have any further questions or need any assistance. Thank you!
  Answered 2 months ago by Shokz
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QuestionHow well do these work for televisions using Bluetooth?
Asked 4 years ago by REDELDO.
This question was asked about the related product: AfterShokz - Aeropex Wireless Bone Conduction Open-Ear Headphones - Solar Red
- Answer Hey there! Aeropex is equipped with Bluetooth v5.0 and can be connected to up to two Bluetooth devices, therefore, if your TV has Bluetooth capabilities then Aeropex should be able to connect to it. If your TV does not have Bluetooth capability, we recommend using a Bluetooth transmitter device to connect your AfterShokz headphones to your TV.
  Answered 2 months ago by Shokz
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QuestionWill two of these pair together to allow conversation between two individuals in close proximity to each other?
Asked 4 years ago by Tim.
- Answer Hey Tim! No, unfortunately our headphones do not work like walkie talkies. Although Aeropex can connect to up to two Bluetooth devices at one time, it is not capable of communicating exclusively between the two devices.
  Answered 2 months ago by Shokz
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QuestionI can't get it to announce the caller. Also it not very clear
Asked 4 years ago by Smiley.
- Answer Download an app for this feature You can adjust the ear piece to fit in the best location to hear better
  Answered 4 years ago by Pbj21
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Questionwill these work for swimming?
Asked 4 years ago by AnnK.
- Answer Hey Ann! Aeropex is rated IP-67 which means it can be submerged in water up to a meter deep for thirty minutes; however, we don't recommend it for swimming. All Bluetooth devices use 2.4GHz radio frequency, which does not work well in water; this is due to laws of physics, as water molecules attenuate the signal; when any Bluetooth device is put underwater, the range is just few inches. If you're looking for headphones you can swim with, we recommend Xtrainerz. We designed Xtrainerz with this in mind, fully understanding the limits of Bluetooth capability, that is why the Xtrainerz is MP3 capable only.
  Answered 2 months ago by Shokz
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QuestionDo they read back text messages
Asked 5 years ago by Harley.
- Answer Yes
  Answered 3 years ago by Mavis
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QuestionDoes this headphone work with AT &T Synapse phone system
Asked 5 years ago by Rwabrams.
- Answer I am not familiar with this phone system but if it is capable of Bluetooth connection yes it will work with this phone system.
  Answered 3 years ago by Islarmsouth
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QuestionCan you swim with them
Asked 5 years ago by Mg.
- Answer Not this set. I believe Aftershocks does make a waterproof set.
  Answered 4 years ago by DionysusCSW
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QuestionAre these headphones good for doing voice to text dictation for medical documentation in a noisy area where you need to hear your surroundings but want to document in real time?
Asked 5 years ago by 2021.
- Answer It depends how noisy. I think you would find the ambient noise too loud especially if you were trying to code surgical notes. You’d be better off wearing a full ear headset on one ear.
  Answered 5 years ago by StrongerBex
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QuestionWhere is the battery. mine won’t charge anymore
Asked 5 years ago by Anonymous.
- Answer If your device has the micro mail plug in to charge it you may have bent a little small piece that is centered in the reception part of the headset and it is not properly seated so therefore it will not charge. If you have a steady hand you may take something to straighten out that centerpiece and be careful with plugging in the micro plug and it will see properly after the correction of centering that piece.
  Answered 3 years ago by Islarmsouth
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QuestionDoes Best Buy carry the Mini size of Aeropex for kids or teens?
Asked 5 years ago by Dad.
- Answer As far as I know there is not an aftershock device that is strictly made for children. The size is universal for an adult. But it would be nice if they had various sizes for the various cranial size of a person’s head.
  Answered 3 years ago by Islarmsouth
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QuestionIs this a standard size or mini size? Aftershokz has 2 sizes in their website.
Asked 5 years ago by Reza.
- Answer There is a mini version but Best Buy doesn’t carry it.
  Answered 5 years ago by Jess
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QuestionIt is stated that these headphones are waterproof. Can you use these headphones while swimming in the pool?
Asked 5 years ago by Teknocuk.
- Answer No you may not submerge these devices or expose them to large quantities of water. The device is basically waterproof for wearing it around your head when you were doing activities that it will make you sweat. They are protected from sweat and may be a very light mist of rain. I have been in both situations and had no malfunctions.
  Answered 3 years ago by Islarmsouth
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QuestionI have Mineres so its hard to hear in a loud room with people if I'm talking to someone. Or if I'm driving and a train is comin, it hurts because it's so loud! Does these help with outside noise?
Asked 5 years ago by Lisa.
- Answer This device is designed to do both open-air and you may have this device so that it is not an open air by placing in the earplugs that are supplied with the aftershock Bluetooth listening device. And I must say that having it open air you are able to hear slightly those that are around youOr a noise that may be hazardous to you. But once you place the earplugs in basically you can only hear the sound coming through the device.
  Answered 3 years ago by Islarmsouth
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QuestionWhat if they don't feel right or whatever,is there a return policy for the AfterShokz Aeroplex Eclipse Blue?
Asked 5 years ago by JimT.
This question was asked about the related product: AfterShokz - Aeropex Wireless Bone Conduction Open-Ear Headphones - Eclipse Blue
- Answer Used device comes with a little card with a barcode for registering it with the company. Their customer service may be able to help you with this situation. I would suggest that you return them to the store or place that you purchased them from originally because most companies have a return policy. And all you have to do is inform them that the device does not sit comfortably as it is designed.
  Answered 3 years ago by Islarmsouth
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QuestionAre the Aeropex shaped the same as the Air? Do they fit the same?
Asked 5 years ago by Tammy.
- Answer Unfortunately all of the aftershock devices are the same size.
  Answered 3 years ago by Islarmsouth
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QuestionWhat color do they come in
Asked 5 years ago by Ronald.
- Answer Varies.
  Answered 3 years ago by No007
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Questionhow well would these be for riding on a very loud harley
Asked 5 years ago by smokinfeathers.
- Answer Great as long as the motor is not running.
  Answered 3 years ago by No007
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Showing 41-60 of 81 questions

Questions & Answers

AfterShokz - Aeropex Wireless Bone Conduction Open-Ear Headphones - Lunar Gray

Q: Questioncan they be used for swimming?

Q: QuestionI can't get my to charge again

Q: QuestionCan you listen to the TV with these?

Q: QuestionHow well do these work for televisions using Bluetooth?

Q: QuestionWill two of these pair together to allow conversation between two individuals in close proximity to each other?

Q: QuestionI can't get it to announce the caller. Also it not very clear

Q: Questionwill these work for swimming?

Q: QuestionDo they read back text messages

Q: QuestionDoes this headphone work with AT &T Synapse phone system

Q: QuestionCan you swim with them

Q: QuestionAre these headphones good for doing voice to text dictation for medical documentation in a noisy area where you need to hear your surroundings but want to document in real time?

Q: QuestionWhere is the battery. mine won’t charge anymore

Q: QuestionDoes Best Buy carry the Mini size of Aeropex for kids or teens?

Q: QuestionIs this a standard size or mini size? Aftershokz has 2 sizes in their website.

Q: QuestionIt is stated that these headphones are waterproof. Can you use these headphones while swimming in the pool?

Q: QuestionI have Mineres so its hard to hear in a loud room with people if I'm talking to someone. Or if I'm driving and a train is comin, it hurts because it's so loud! Does these help with outside noise?

Q: QuestionWhat if they don't feel right or whatever,is there a return policy for the AfterShokz Aeroplex Eclipse Blue?

Q: QuestionAre the Aeropex shaped the same as the Air? Do they fit the same?

Q: QuestionWhat color do they come in

Q: Questionhow well would these be for riding on a very loud harley

Most-viewed items

Questioncan they be used for swimming?

QuestionI can't get my to charge again

QuestionCan you listen to the TV with these?

QuestionHow well do these work for televisions using Bluetooth?

QuestionWill two of these pair together to allow conversation between two individuals in close proximity to each other?

QuestionI can't get it to announce the caller. Also it not very clear

Questionwill these work for swimming?

QuestionDo they read back text messages

QuestionDoes this headphone work with AT &T Synapse phone system

QuestionCan you swim with them

QuestionAre these headphones good for doing voice to text dictation for medical documentation in a noisy area where you need to hear your surroundings but want to document in real time?

QuestionWhere is the battery. mine won’t charge anymore

QuestionDoes Best Buy carry the Mini size of Aeropex for kids or teens?

QuestionIs this a standard size or mini size? Aftershokz has 2 sizes in their website.

QuestionIt is stated that these headphones are waterproof. Can you use these headphones while swimming in the pool?

QuestionI have Mineres so its hard to hear in a loud room with people if I'm talking to someone. Or if I'm driving and a train is comin, it hurts because it's so loud! Does these help with outside noise?

QuestionWhat if they don't feel right or whatever,is there a return policy for the AfterShokz Aeroplex Eclipse Blue?

QuestionAre the Aeropex shaped the same as the Air? Do they fit the same?

QuestionWhat color do they come in

Questionhow well would these be for riding on a very loud harley