Questions & Answers

Q: QuestionIs there a way to make the keyboard RGB?

Asked 4 months ago by Maverick3875.

• A:Answer No, the RGB lighting customization is not available in this keyboard.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionHi! Looking to run some AIs on this, wondering how much vram is has?

Asked 5 months ago by SSD.

• A:Answer It comes with 8GB of dedicated VRAM (GDDR7) on the RTX 5060 GPU.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionCan I upgrade the cpu

Asked 5 months ago by Pj.

• A:Answer The laptop is not upgradeable in terms of CPU. Here's why: Laptop CPUs are soldered directly onto the motherboard (BGA format), unlike desktops where CPUs are socketed and replaceable.

  Answered 5 months ago by YourDellTeam

  
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Q: QuestionHow bright is the display? Is it 500 nits?

Asked 6 months ago by Dandan.

• A:Answer It is 16:10 WQXGA 120Hz panel with 300 nits, sRGB 100% with ComfortView Plus low blue light technology.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionDoes this computer have DVD/CD drive?

Asked 8 months ago by Skypilot.

• A:Answer No it does not

  Answered 8 months ago by Eric

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Q: Questionwhen will it come on sale??

Asked 10 months ago by anonymous.

• A:Answer I'm not sure but keep an eye out because it may happen for Black Friday..

  Answered 5 months ago by TerryHVerified Purchase

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Q: QuestionCan I upgrade to Windows 11 Pro?

Asked 5 days ago by Mitch.

This question was asked about the related product: Alienware - 16 Aurora - 16" 2.5K Gaming Laptop - Intel Core 7 240H 2024 - 32GB Memory - NVIDIA GeForce RTX 5060 8GB - 1TB Storage - Interstellar Indigo

• A:Answer Yes , you can upgrade this laptop to Windows 11 Pro, and in many configurations it's already Windows 11 compatible from the factory.

  Answered 5 days ago by YourDellTeam

  
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Q: QuestionIs it VR and Mets link ready?

Asked 3 weeks ago by Sosum.

• A:Answer Yes, it is VR‑ready. The laptop has an NVIDIA GeForce RTX 5060 GPU, which is part of the RTX 40/50-series family, all of which are listed as supported for Oculus/Meta Quest Link / Air Link PCVR.

  Answered 2 weeks ago by YourDellTeam

  
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Q: QuestionCan I upgrade the ssd and ram on this?

Asked 3 months ago by Savion.

• A:Answer Yes, there's a lot of options

  Answered 1 week ago by Anonymous

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Q: QuestionWhat laptop case will fit this? There are so many but very specific to model. Also do I need a cooling stand?

Asked 4 months ago by Case.

• A:Answer Dell Gaming Backpack 17, Alienware 18 Backpack - AW7825P, will be a great fit for this laptop. You don’t necessarily need a cooling stand for this laptop as Alienware laptops have advanced internal cooling systems (vapor chamber, dual fans, and heat pipes).

  Answered 3 months ago by YourDellTeam

  
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Q: QuestionIs the keyboard actually backlit on this model?

Asked 4 months ago by Giraaa.

• A:Answer Yes, the Alienware 16 Aurora model you mentioned does have a backlit keyboard.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionDoes the alien head on the back of the laptop actually light up? Mine isn't lighting up and trying to troubleshoot, but want to confirm it is supposed to light up in this model.

Asked 4 months ago by Anonymous.

• A:Answer No, The Alienware 16 Aurora (model AC16250 and similar configurations) does not have a backlit Alien head logo on the lid.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionCan I use my Xbox controller for gaming? I want to use this for traveling, but would rather use a controller.

Asked 4 months ago by melinadove.

• A:Answer Yes you can use a pc approved x box game controller wired or wireless. I bought the wired but will update to wirless,the wire is a pain.

  Answered 3 months ago by PaulLee211

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Q: QuestionWhat is the maximum RAM you can put in this computer?

Asked 4 months ago by HarleyMarlboro.

• A:Answer The laptop supports up to 64GB of DDR5 RAM across two SO-DIMM slots.

  Answered 4 months ago by YourDellTeam

  
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Q: QuestionWhich windows 11 does it have? Home or Pro?

Asked 4 months ago by Diego.

• A:Answer You can get 11 or 11 pro for a little more money, 11 works fine for my needs.

  Answered 3 months ago by PaulLee211

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Q: QuestionIf I buy this laptop from Best Buy, can I buy a service contract from Dell after the purchase.

Asked 5 months ago by Robert.

• A:Answer Yes, the device has 1 Year Basic Onsite Service warranty from Dell and if you like to upgrade or extend the warranty you can contact Dell Support.

  Answered 5 months ago by YourDellTeam

  
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Q: QuestionCan u use the camera to sign onto the computer ?

Asked 6 months ago by Vinnie.

• A:Answer No, the laptop has 720p at 30 fps HD camera which does not support Windows Hello facial recognition feature.

  Answered 6 months ago by YourDellTeam

  
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Q: QuestionDoes it come with Sonic x Shadow generations based of some of the photos?

Asked 6 months ago by Soxandshoes.

• A:Answer No, game sold separately

  Answered 5 months ago by PrestonVVerified Purchase

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Q: QuestionI am purchasing this for a game that requires 64-bit OS & processor and DirectX12 Ultimate. Does this laptop have this? Thanks!!

Asked 6 months ago by MartinE.

• A:Answer 64 bit os and 64 bit proc

  Answered 5 months ago by PrestonVVerified Purchase

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