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When you are shopping on the Best Buy website you get the option to choose new, open box or Geek Squad certified refurbished. The choice is yours as to which you receive. I suggest reading the descriptions and looking at all the options given under the add to cart button.
Sorry, there was a problem. Please try again later.This is a new laptop. However, we request you to contact the Best Buy customer care team and they will assist you further.
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