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The headset and receiver come pre-paired and I'm not sure if a way to pair new receivers with the headset. You will have to call Dell and ask them about sending a replacement and also how to pair them. If your monitor has a USB port on the back of it, that's a good place to plug it in where it won't be seen and you won't want to unplug it.
Sorry, there was a problem. Please try again later.I would call Alienware and have them send you a new one.
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