Hi there - thank you for your question! We'd be happy to help! Please follow these steps:
1. Power on your speaker by holding the power button for 5 seconds. Make sure the Bluetooth button is blinking red and blue.
2. Access the bluetooth setting on your smartphone
3. Find BoomJacket Jolt in the list of available connections and press "Pair"
4. Wait 2-3 seconds and the speaker will pair.
If this does not work, please contact us at 1-855-292-4087!