“The blue light on the power button does not turn off no matter how long I hold it. I’ve also tried holding other buttons in all kinds of combos with the power button. What else can I do?”

1-2 of 2 Answers

• Hi there, we would be happy to help troubleshoot - please contact us at [email protected] or at 1-855-292-4087

  Answered by AltecLansingCustomerServ 6 years ago

  Helpful (1)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• It’s probably defected. It should have worked when u held down the power button. I hope this helps

  Answered by Apache1973 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (1)

  Report

  Sorry, there was a problem. Please try again later.