“My phone shows the speaker as a paired device. The speaker is on but does not play. Ideas??”

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• Power down your phone and leave it off for about a minute to reset it. Then power up, and your speaker should link to it.

  Answered by Charlie 5 years ago

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• Hi there - We're so sorry you are experiencing this with our Mini LifeJacket Jolt (IMW479L). We'd love to fix this - please contact us by phone 1-855-292-4087, e-mail at [email protected] or by our social media channels at (Facebook: @alteclansing or Instagram: @alteclansingofficial).

  Answered by AltecLansingCustomerServ 5 years ago

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