“I purchased this frame and can't get it to keep the slideshow going. I set it up in setting to keep going but no luck. Please help.”

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• I had this same issue, and it was one of my few complaints about the frame. For the slideshow to repeat, we had to switch the slideshow repeat option to "off" - that didn't seem very intuitive to us, but it worked.

  Answered by Jopher323 7 years ago

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• Please help to check the file format as it might have stopped on a unsupported file.

  Answered by AluratekSupport 5 years ago

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