“Based on several reviews, several customers indicated that they had quality issues with the units they purchased and had to return them. Also one purchaser bought a first generation unit and had quality issues. Have these quality issues been corrected?”
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As a whole we have not had problems with this unit. I use one in the office and love it. Like any product some units may have been mis-handled or tossed around in boxes after being delivered to vendors for sale. This frame comes with a 1-year replacement warranty, and Best Buy also offers a 15-day money back guarantee. So you can buy with confidence.
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