“My face is always so blown out with highlights that you can hardly distinguish my features. Doesn't matter if I add more ambient light or take it away, this is always the case. How can I adjust the settings?”
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You can adjust every detail from within your platform. For example I use stream labs. So I go into the properties of the webcam in stream labs and adjust brightness, contrast, gamma, and even colorkey for use with a green screen. That has seemed to correct my natural skin color and features. If your using Zoom or Skype I'm not sure how you would adjust it but there has to be a way to.
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