Questions & Answers

Q: QuestionI only have 145 pictures on my frame so I started adding more and I get a notice that they are added but I can't find them.

Asked 1 year ago by Chris.

Q: QuestionHow can I make my pictures larger on the screen. It lets me make them bigger but won’t stay that size

Asked 1 year ago by Anonymous.

Q: Questionthe frame is set auto on and off and it doesn't what do I do about this?

Asked 2 years ago by jbcut.

Q: QuestionCan mire than one picture be displayed at one time

Asked 3 years ago by Pat.

• A:Answer No. This unit will play one photo at a time in slideshow mode.

  Answered 3 years ago by Aluratek

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Q: QuestionThe frame put photos from my SD card into its hard drive and I am not able to delete photos. Help! I also am unable to play a video even with choosing photo/music/video button.

Asked 3 years ago by GK.

• A:Answer Video needs to be converted to .avi format. If you have trouble deleting files please contact us at [email protected]. Our tech support can assist you.

  Answered 3 years ago by Aluratek

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Q: QuestionCan someone send you pictures from somewhere else to your frame?

Asked 4 years ago by Tinker.

• A:Answer No.

  Answered 4 years ago by Aluratek

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Q: QuestionCan you adjust length of interval between pictures in slideshow? What is the shortest interval?

Asked 4 years ago by mike.

• A:Answer Generally, it will be between either 3 or 5 seconds as the shortest interval options.

  Answered 4 years ago by Aluratek

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Q: QuestionThe previous model would not work on the slide show in sequence. Does this frame play the slide show in sequence?

Asked 4 years ago by Anonymous.

• A:Answer Yes if it will turn on..

  Answered 3 years ago by techguruVerified Purchase

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Q: QuestionHow to change/enlarge photo size that I’ve already downloaded onto my 7” Aluratek Digital Photo Frame?

Asked 4 years ago by Photo.

• A:Answer The photo cannot be altered on the frame. You can only rotate the orientation.

  Answered 4 years ago by Aluratek

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Q: QuestionWhat is the maximum gigabyte SD drive that can be used.

Asked 5 years ago by Frank.

• A:Answer We suggest a maximum size of 32GB.

  Answered 5 years ago by Aluratek

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Q: QuestionDoes this automatically resize/compress/fit photo files of a different pixel size to its own pixel size when you load the photo on it?

Asked 5 years ago by Moi1.

• A:Answer The frame will resize the photo to fit the screen.

  Answered 5 years ago by Aluratek

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Q: QuestionIts important to me to know the exact picture resolutions this frame takes... Hoping 1024x768.

Asked 5 years ago by Barbara.

• A:Answer Yes, this frame has a resolution of 1024x768.

  Answered 5 years ago by Aluratek

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Q: QuestionCan this frame also show local weather information and time somehow?

Asked 5 years ago by Kaitlyn.

• A:Answer This frame can display the time but not weather.

  Answered 5 years ago by Aluratek

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Q: QuestionWhat slide show options does it have, and which image files does it work with?

Asked 6 years ago by Derrick.

• A:Answer The file formats that this unit supports are JPEG, MP3, and others.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow can I rush this order so I can recieve it on or before April 4,2018

Asked 7 years ago by TLo.

• A:Answer .

  Answered 5 years ago by Aluratek

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Q: QuestionWhat are inside dimensions?

Asked 7 years ago by Sizeplease.

• A:Answer MY 15 INCH DIGITAL HAS A SCREEN SIZE : 12 WIDE X 9 HIGH

  Answered 7 years ago by PAPAJOJOVerified Purchase

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Q: QuestionCan u choose for the inserted flash drive to override the pics uploaded to frame? ….so that only the flash drive pics rotate, not the ones uploaded to frame.

Asked 3 years ago by Nottechsavvy.

• A:Answer For ADMPF315F, you will need to rotate the picture on a computer. For the one rotated directly on the frame, it is only rotated for that viewing but the orientation is not saved when you view the same picture again next time.

  Answered 3 years ago by Aluratek

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Q: QuestionIs it possible to select whether you want the pictures in slideshow to show in order or if you want to shuffle them?

Asked 3 years ago by Tammy.

• A:Answer Yes

  Answered 3 years ago by techguruVerified Purchase

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Q: QuestionI programed the frame to come on and go off at a certain time each day. At first, the pictures were appearing randomly without me selecting one to start the slide show. Now it seems like the frame is malfunctioning. The touch screen doesnt hardly work. Wh

Asked 5 years ago by LADYMC.

• A:Answer Please contact our support department at 866-580-1978 opt 2 and we will assist you.

  Answered 5 years ago by Aluratek

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