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Questions & Answers

Page Showing 21-40 of 96 questions
  • QuestionOn my aluratek usb CarPlay everytime I get a phone call it rings once then hangs up why is that. It’s only when using the wireless CarPlay

    Asked by Bc.

    • Answer There is nothing in the adapter than controls he phone nor tells the phone only to ring once. This could be a setting on the phone or with hands-free settings on the car. In some cases you may need to be connected to the Adapter via Bluetooth and then also to the car stereo via Bluetooth.

      Answered by Aluratek

  • QuestionWill this work with 2023 go Lexus?

    Asked by Wilson.

    • Answer This all depends on how the car stereo was built to work with Bluetooth and whether the Apple CarPlay icon is built in or if the car has to get the info from the phone using a USB connection. Be sure to test the unit once purchased.

      Answered by Aluratek

  • QuestionDoes this device provide the ability to utilize apps such as yout tube, Hulu, Netflix?

    Asked by Cristi.

    • Answer I would say probably not. This device didn't even provide the ability to even use Car Play. It would not work with my iPhone 16 Pro on a 2024 year model vehicle. So I doubt it would let you use the apps you mentioned.

      Answered by jmay999

  • QuestionDoes it work for Infiniti q60

    Asked by Bob.

    • Answer If the CarPlay or Android Auto icon on your car stereo shows even when the phone is not connected via USB cable then the unit should work. Some vehicles only get the app from the phone if they do not have the software built into the vehicle. Check it out and let us know if you need assistance. Contact [email protected].

      Answered by Aluratek

  • QuestionWill this device work with the 2018 Honda Accord?

    Asked by Rick.

    • Answer If the CarPlay icon on your car stereo shows even when the phone is not connected via USB cable then this should work. Try it out and let us know if you need further assistance. Contact us at [email protected].

      Answered by Aluratek

  • QuestionWill this work for a 2023 ford explorer?

    Asked by Navyman.

    • Answer This depends on how the stereo was manufactured. ---- NOTES ON COMPATIBILITY ---->>>> If the CarPlay or Android Auto icon on your car stereo does not show unless your iPhone is plugged into the car -- directly via USB -- then the adapter will likely not work with your vehicle. Some vehicles only get the app from the phone and do not have the software built into the vehicle. Test this unit quickly and if it's not compatible then return to the retailer immediately.

      Answered by Aluratek

  • QuestionI have a 2014 BMW X1 and I would like to know if this item will work on my vehicle? Thank You

    Asked by Lopey.

    • Answer Most likely not. Usually the 2015 models onward will work better. See my notes below. ---->>> NOTES ON COMPATIBILITY : If the CarPlay or Android Auto icon on your car stereo does not show unless your iPhone or Android phone is plugged into the car -- directly via USB -- then the adapter will likely not work with your vehicle. Some vehicles only get the app from the phone and do not have the software built into the vehicle.

      Answered by Aluratek

  • QuestionWill this work on a stock 2018 Acura RDX?

    Asked by BillS.

    • Answer We do recommend testing them to see if your vehicle is setup for the wireless CarPlay adapter. Great device. If your vehicle has the built-in Apple icon for CarPlay then you should be OK. Contact [email protected] for more info and assistance.

      Answered by Aluratek

  • QuestionIt works and the the next day it doesn’t. Phone says device not supported. I can forget device in Bluetooth and repair and it’ll work for one day and repeat same issue. iPhone 12 IOS 18.3.2

    Asked by Travis.

    • Answer Take the unit back immediately. These are not compatible with many many vehicles. Some car menufacturers built their stereos in such a way that they can only get Apple carplay with a USB connection and not wirelessly...even if it did work for a day or a few hours. For more tips or support on this contact [email protected].

      Answered by Aluratek

  • QuestionWill this work on a 2015 Chevrolet Camaro?

    Asked by Kev.

    • Answer It might. Just depends on how the stereo in the vehicle was manufactured. If the stereo has the Apple CarPlay icon and back-end software built in, even when your iphone is not connected with USB cable, then it should work. If you need help setting up contact [email protected].

      Answered by Aluratek

  • QuestionWill this work on a 2018 Dodge Journey?

    Asked by Anonymous.

    • Answer If the CarPlay or Android Auto icon on your car stereo does not show unless your iPhone or Android phone is plugged into the car -- directly via USB -- then the adapter will likely not work with your vehicle. Some vehicles only get the app from the phone and do not have the software built into the vehicle. So definitely give it a try but don't wait too long to return if it's not compatible. Contact [email protected].

      Answered by Aluratek

  • QuestionWill this work with a Acura RDX 2014?

    Asked by TritonVideo.

    • Answer Most likely not. Usually the vehicles it will work with are 2015 models to now. And even then some models will not work unless the Apple Car Play is built into the stereo. It all depends on how the stereo in the car was built.

      Answered by Aluratek

  • QuestionWill this device work in a 2014 Nissan Altima?

    Asked by Jay.

    • Answer Most likely not. Usually the vehicles it will work with are 2015 models to now. And even then some models will not work unless the Apple Car Play is built into the stereo. It all depends on how the stereo in the car was built.

      Answered by Aluratek

  • QuestionWill this work with a 2023 Telluride?

    Asked by stroudsburg.

    • Answer Possibly. It mostly depends on how the stereo was manufactured in the vehicle. In general if Apple CarPlay is built into the stereo then this should work. It all depends on how the stereo in the car was built.

      Answered by Aluratek

  • QuestionWill this work with a 2014 gmc terrian

    Asked by Redd10.

    • Answer Most likely not. Usually the vehicles it will work with are 2015 models to now. And even then some models will not work unless the Apple Car Play is built into the stereo. It all depends on how the stereo in the car was built.

      Answered by Aluratek

  • QuestionDoes my radio have to have apple CarPlay?

    Asked by Me.

    • Answer Yes, you need Apple CarPlay already built into the car. The adapter itself does not give you ACP, it just provides the wireless connection. In most vehicles you have to connect your iPhone to the car via USB cable because that is how the car grabs the Apple software. Most cars up until the 2024 models (depending on the maker) needed that USB connection to get the icon and software for ACP to operate.

      Answered by Aluratek

  • QuestionWill this work on a 2016 Mercedes c300

    Asked by Anonymous.

    • Answer Thanks for the note on the adapter. See my notes below on setup and how to reset the unit and see if this helps. Don't wait too long to simply return the unit for a refund or replacement. These units are not compatible with all vehicles. So test things out quickly. NOTES ON COMPATIBILITY If the CarPlay or Android Auto icon on your car stereo does not show unless your iPhone or Android phone is plugged into the car -- directly via USB -- then the adapter will likely not work with your vehicle. Some vehicles only get the app from the phone and do not have the software built into the vehicle. The CarPlay or Android Auto icon must show even when your phone is not directly connected to the vehicle via USB cable. There are some exceptions with certain models where the icon will show but the phone still needs to be directly connected for the vehicle to use the software off the phone. In some cases the adapter will not be able to use all features of the vehicle stereo. SETUP Once plugged in and the vehicle is on, connect your phone's Bluetooth to the Aluratek CarPlay or Android Auto adapter. It is ok if your Phone's Bluetooth is also connected to the vehicle's Bluetooth as well...but make sure the phone is connected to the Aluratek adapter. You can disconnect from the unit and reconnect to establish a better connection if needed. - Note: You should not need to use your car or phone WIFI for this, not unless the Bluetooth does not work.

      Answered by Aluratek

  • QuestionDoes this work on 2012 Audi a6 ? Germany cars don’t have CarPlay they have their own system

    Asked by India.

    • Answer Most likely not. In general they are more compatible with vehicles from 2015 and on, and only when the vehicle already has the CarPlay built in with icon.

      Answered by Aluratek

  • QuestionCan you stream your video apps?

    Asked by Zoey.

    • Answer No. Audio and maps only.

      Answered by Aluratek

  • QuestionWill it work with a after market radio that has CarPlay a JVC560bt

    Asked by John.

    • Answer Doubtful. But you can try. Test it quickly and return if it does not work.

      Answered by Aluratek