Questions & Answers

Name: Amana - 3.5 Cu. Ft. High Efficiency Top Load Washer with Dual Action Agitator - White
Brand: Amana
SKU: 5369600
Price: 399.99 USD
Rating: 4.4 (5792 reviews)

Amana - 3.5 Cu. Ft. High Efficiency Top Load Washer with Dual Action Agitator - White

Model:: NTW4516FW; |
SKU:: 5369600

User rating, 4.4 out of 5 stars with 5792 reviews.

Highly rated by customers for:

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Questionhow long is the manufacturer's warranty
Asked 4 years ago by Anonymous.
- Answer To protect our consumers against the possibility of a defect in materials and/or workmanship at the time of manufacture, we provide a 1yr warranty with our Washers that states that we will repair or replace any part that proves to be defective within a specified period of time. The terms of this warranty are stated in the Use and Care Guide for each appliance. Your appliance comes with a 30-day cosmetic warranty. We hope this helps.
  Answered 4 years ago by AmanaTeam
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QuestionCan you tell me is this machine is noisy. The machines today seem to be a lot more noisy. Also does it have individual parts, or circuit board. Does it have a good agitator? I'm afraid of the new machines the reviews aren't very good.
Asked 4 years ago by Grammy.
- Answer Yes I think it's noise to be new and I have to dry my clloths twice in order for them to get dry.
  Answered 4 years ago by NENE
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QuestionIs it normal for the agitation to sound like it starts and stops?
Asked 4 years ago by AmyB.
- Answer Yes it is normal if you are using "auto-sensing."
  I would recommend:
  - Amana - 6.5 Cu. Ft. Electric Dryer with Automatic Dryness Control - White
    User rating, 4.47 out of 5 stars with 5335 reviews.
  Answered 4 years ago by Chrys
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QuestionDo you take away old ones
Asked 4 years ago by Anonymous.
- Answer Hello! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
  Answered 4 years ago by AmanaTeam
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Questionmy Amana washer has a place to put fabric softner but it seems to go right through it into the wash cycle ...Is this normal? Is the fabric softner working if it isn't going in during rinse cycle
Asked 4 years ago by vc.
- Answer Hello vc! We are terribly sorry to hear about your concern. We would recommend contacting Amana® at (866) 616-2664. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
  Answered 4 years ago by AmanaTeam
  Answer this question
QuestionWhat is the installation charge for a washing machine and what is the haul away charge for the old one?
Asked 4 years ago by Robert.
- Answer Hello Robert, Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
  Answered 4 years ago by AmanaTeam
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QuestionDo you deliver and hook up washer and dryer
Asked 4 years ago by Anonymous.
- Answer Hello! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
  Answered 4 years ago by AmanaTeam
  Answer this question
QuestionDoes it come with a warranty from the manufacturer?
Asked 4 years ago by Anonymous.
- Answer Hello! There is a Limited One Year Warranty - Parts and Labor. For one (1) year from the original retail purchase date on your receipt, any part which fails in normal home use will be repaired or replaced free of charge. You may refer to the Use and Care for any warranty details. (Additional warranties may apply on some models).
  Answered 4 years ago by AmanaTeam
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QuestionWhat is a dual action agitator
Asked 4 years ago by Adrienne.
- Answer Hello Adrienne. The Dual Action Agitator has two pieces that will move independently to move the clothing through the bottom of the Wash Basket for a through even clean. We hope this helps!
  Answered 4 years ago by AmanaTeam
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QuestionIt doesn’t seem to agitate. Is there something that I should have done while installing?
Asked 4 years ago by KK.
- Answer Hello KK. We are terribly sorry to hear about your concern. We would recommend contacting Amana at 866-616-2664. We are available Monday & Tuesday 8:00 am - 8:00 pm and Wednesday through Friday 9:00 am - 7:00 pm. They will be better able to assist you.
  Answered 4 years ago by AmanaTeam
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QuestionIs delivery and installation included
Asked 4 years ago by Anonymous.
- Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
  Answered 4 years ago by AmanaTeam
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QuestionDoes this machine needs to use HE degergent?
Asked 4 years ago by JLOVE.
- Answer Yes this washer uses HE detergent.
  Answered 4 years ago by AmanaTeam
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Questiondo speed queen washers brake down to fit doawn my basement. need it to be 25''.
Asked 4 years ago by michele.
- Answer No
  Answered 4 years ago by Troot
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QuestionDoes this machine have auto sensing or Manuel water level option
Asked 4 years ago by cynthia.
- Answer cynthia, this uses auto sensing.
  Answered 4 years ago by AmanaTeam
  Answer this question
QuestionDoes the price include installation and disposal of the old washer
Asked 4 years ago by Installation.
- Answer Hello Installation. Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
  Answered 4 years ago by AmanaTeam
  Answer this question
Questionwhat about delivery and installation charges
Asked 4 years ago by nikki.
- Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
  Answered 4 years ago by AmanaTeam
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QuestionI bought an almost new Amana washer....used. It smells like a strong perfume smell, as might many of today's smelly detergents. I have washed about six loads in it and the smell has not lessened. Please help!
Asked 4 years ago by Bell.
- Answer Hi Bell, we recommend using the Affresh brand washer cleaning tablets for use in the "Clean washer with Affresh" cycle located on the large Cycle selection dial on the right at the 6:00 position. Here is the link to that product : https://bit.ly/2P0fDv3 Here, also, is the link to the documents for this model Washer. https://bit.ly/3ssG4b3
  Answered 4 years ago by AmanaTeam
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QuestionDO U OFFER FREE REMOVAL OF OLD APPLIANCES?
Asked 4 years ago by BOTINI70.
- Answer Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
  Answered 4 years ago by AmanaTeam
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QuestionJust got this washer today and it seems the wash cycle is very long. I had it on heavy load, will it be shooter cycle if I have it on regular cycle.
Asked 4 years ago by Granny.
- Answer So if you have it set to heavy soil, make sure you change it from auto sensing to deep water rinse. Or it will take forever. But also, heavy cycle is so for heavily soiled items. So it will wash longer to account for that. So the Normal cycle is about 35 minutes give or take.
  Answered 4 years ago by Troot
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QuestionWe got this washer about 6 months ago and it makes a squealing noise now when we start it. Any tips? PS We are renting, so I just need to know if it’s something we are doing or if I need a pro to look at it. Thanks!
Asked 4 years ago by Lizzie0206.
- Answer Hey Lizzie0206! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
  Answered 4 years ago by AmanaTeam
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Questions & Answers

Amana - 3.5 Cu. Ft. High Efficiency Top Load Washer with Dual Action Agitator - White

Q: Questionhow long is the manufacturer's warranty

Q: QuestionCan you tell me is this machine is noisy. The machines today seem to be a lot more noisy. Also does it have individual parts, or circuit board. Does it have a good agitator? I'm afraid of the new machines the reviews aren't very good.

Q: QuestionIs it normal for the agitation to sound like it starts and stops?

Q: QuestionDo you take away old ones

Q: Questionmy Amana washer has a place to put fabric softner but it seems to go right through it into the wash cycle ...Is this normal? Is the fabric softner working if it isn't going in during rinse cycle

Q: QuestionWhat is the installation charge for a washing machine and what is the haul away charge for the old one?

Q: QuestionDo you deliver and hook up washer and dryer

Q: QuestionDoes it come with a warranty from the manufacturer?

Q: QuestionWhat is a dual action agitator

Q: QuestionIt doesn’t seem to agitate. Is there something that I should have done while installing?

Q: QuestionIs delivery and installation included

Q: QuestionDoes this machine needs to use HE degergent?

Q: Questiondo speed queen washers brake down to fit doawn my basement. need it to be 25''.

Q: QuestionDoes this machine have auto sensing or Manuel water level option

Q: QuestionDoes the price include installation and disposal of the old washer

Q: Questionwhat about delivery and installation charges

Q: QuestionI bought an almost new Amana washer....used. It smells like a strong perfume smell, as might many of today's smelly detergents. I have washed about six loads in it and the smell has not lessened. Please help!

Q: QuestionDO U OFFER FREE REMOVAL OF OLD APPLIANCES?

Q: QuestionJust got this washer today and it seems the wash cycle is very long. I had it on heavy load, will it be shooter cycle if I have it on regular cycle.

Q: QuestionWe got this washer about 6 months ago and it makes a squealing noise now when we start it. Any tips? PS We are renting, so I just need to know if it’s something we are doing or if I need a pro to look at it. Thanks!

Questionhow long is the manufacturer's warranty

QuestionCan you tell me is this machine is noisy. The machines today seem to be a lot more noisy. Also does it have individual parts, or circuit board. Does it have a good agitator? I'm afraid of the new machines the reviews aren't very good.

QuestionIs it normal for the agitation to sound like it starts and stops?

QuestionDo you take away old ones

Questionmy Amana washer has a place to put fabric softner but it seems to go right through it into the wash cycle ...Is this normal? Is the fabric softner working if it isn't going in during rinse cycle

QuestionWhat is the installation charge for a washing machine and what is the haul away charge for the old one?

QuestionDo you deliver and hook up washer and dryer

QuestionDoes it come with a warranty from the manufacturer?

QuestionWhat is a dual action agitator

QuestionIt doesn’t seem to agitate. Is there something that I should have done while installing?

QuestionIs delivery and installation included

QuestionDoes this machine needs to use HE degergent?

Questiondo speed queen washers brake down to fit doawn my basement. need it to be 25''.

QuestionDoes this machine have auto sensing or Manuel water level option

QuestionDoes the price include installation and disposal of the old washer

Questionwhat about delivery and installation charges

QuestionI bought an almost new Amana washer....used. It smells like a strong perfume smell, as might many of today's smelly detergents. I have washed about six loads in it and the smell has not lessened. Please help!

QuestionDO U OFFER FREE REMOVAL OF OLD APPLIANCES?

QuestionJust got this washer today and it seems the wash cycle is very long. I had it on heavy load, will it be shooter cycle if I have it on regular cycle.

QuestionWe got this washer about 6 months ago and it makes a squealing noise now when we start it. Any tips? PS We are renting, so I just need to know if it’s something we are doing or if I need a pro to look at it. Thanks!