Questions & Answers

Name: Amana - 3.5 Cu. Ft. High Efficiency Top Load Washer with Dual Action Agitator - White
Brand: Amana
SKU: 5369600
Price: 399.99 USD
Rating: 4.4 (5792 reviews)

Amana - 3.5 Cu. Ft. High Efficiency Top Load Washer with Dual Action Agitator - White

Model:: NTW4516FW; |
SKU:: 5369600

User rating, 4.4 out of 5 stars with 5792 reviews.

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QuestionI have an Amana Washer (Model: NTW4516FW3) & it will not go thru the cycles. It goes to wash and no further. If i want to rinse clothes or finish a cycle i have to do it by turning the knob. Is there a fix for this?
Asked 4 years ago by Oboegal99.
- Answer Unfortunately I have had the same issues with 2 machines. The repair guy comes out and in less than a week it starts up again. Don't buy whirlpool or amana. They are same company and same problem and they know there is an issue. Keep turning the knobs that's all you can do. SORRY
  Answered 4 years ago by Susan
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QuestionUsing the deep water fill option, what % of the tub will fill with water?
Asked 4 years ago by Howard.
- Answer Hello Howard! Unfortunately, since the units are sensored and are determined on factors such as level of clothing and soil there is no way we can state the direct amount of gallons each cycle would use.
  Answered 4 years ago by AmanaTeam
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QuestionI am short and want to be sure I can reach clothes at the bottom of the washing machine. How many inches is it from the bottom of the drum and the top lip? Thanks
Asked 4 years ago by Shorty.
- Answer I don't know exactly-I am 5'3" and can barely reach the bottom. Can just grab a sock on ky tiptoes if I spin it around to the front.
  Answered 4 years ago by Disappointed
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QuestionHow come it won’t agitste
Asked 4 years ago by Gloria.
- Answer Hello Gloria! We are terribly sorry to hear about your concern. We would recommend contacting Amana® at (866) 616-2664. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
  Answered 4 years ago by AmanaTeam
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QuestionDoes this washer have a porcelain lid?
Asked 4 years ago by lit.
- Answer lit, the lid on model NTW4516FW is painted white. We hope this helps.
  Answered 4 years ago by AmanaTeam
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QuestionThis washer when it is filling , never fills, it just drains
Asked 5 years ago by Sean.
- Answer Hey Sean! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare.
  Answered 5 years ago by AmanaTeam
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QuestionWill the Amana fill up with water to the top no matter how much clothes you put in? I would love to have a full water cycle. thanks
Asked 5 years ago by Sue.
- Answer - just put it on deep water wash and heavy or bulky it will fill to the top it only doesn't work in regular mode it will be set to default as the manual says this and then we'll work off of sensing. On the ad page go down to the manufacturer next to q&a's and reviews and you can click on getting the PDF owner manual or the one that comes with it does give that info the only thing I would do is make sure you have enough soap put that in first then load the clothes on top I would put a deep water wash with extra rinse if your water is hard. Seems to work fine for me other than some rattling on the back metal plate that I will be adding some little rubber shims behind it when it is spinning otherwise it's good and it's quiet.
  Answered 5 years ago by Kevin
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QuestionI purchased this HE washer and it barely fills the tub. The water level is so low it can't properly clean clothes! I hate these new machines. My old one was so great! I could choose the water level I wanted and it would fill the tank to that level.
Asked 5 years ago by Anonymous.
- Answer We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
  Answered 5 years ago by AmanaTeam
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QuestionIf I hand-wash one item, can I put this washer on "spin only", without going through the entire wash cycle?
Asked 5 years ago by Donnasophia.
- Answer Yes, Absolutely.
  Answered 5 years ago by JayKay
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QuestionIs there a weight capacity limit on the load of laundry?
Asked 5 years ago by Ann.
- Answer As of right now I find no problem with weight, I have wash some pretty heavy blankets, among other items, If it fits it gets put in,
  Answered 5 years ago by Retired
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QuestionDoes this need a water hammer arrestor installed?
Asked 5 years ago by BobG.
- Answer No
  Answered 4 years ago by Brendiva
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Questionneed measurements, with and depth
Asked 5 years ago by Anonymous.
- Answer Height 44 inches Width 29 inches Depth 27 3/4 inches Depth With Door Open 51 inches
  Answered 5 years ago by Rentalhome
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QuestionDoes BestBuy take away old washer when they deliver and install?
Asked 5 years ago by JimW.
- Answer I had my washer installed for no cost but I paid to have my old washer hauled away. Best Buy removed it before installing the new.
  Answered 5 years ago by Wickedred
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Question+ Where do you put the soap??
Asked 5 years ago by Anonymous.
- Answer The soap can be added to the drum prior to adding your laundry.
  Answered 5 years ago by AmanaTeam
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QuestionDoes the washer come with the connecting water hose and drain hose?
Asked 5 years ago by Jean.
- Answer The washer does come with the drain hose, but we were required to buy new stainless steel connecting water hoses. I believe they cost around 25 dollars. I'm glad to have the peace of mind of knowing that the hoses are new and strong and I don't have to worry about the old ones bursting, or leaking, so I feel it is well worth the money.
  Answered 5 years ago by Wendy
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QuestionWhat is the minimum amount of water I can use to wash small loads of clothes. Can I manually stop the water fill when it gets enough and then start the wash cycle?
Asked 5 years ago by drummer1947.
- Answer Hello drummer1947! Unfortunately, since the units are sensored and are determined on factors such as level of clothing and soil there is no way we can state the direct amount of gallons each cycle would use.
  Answered 5 years ago by AmanaTeam
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QuestionWhat sized drain hose do I need? The stock one is too short.
Asked 5 years ago by Joe.
- Answer Sorry Jo, I don't know the size. It was too short for us too. We were able to use the hose from the old washer machine. It fit perfectly.
  Answered 5 years ago by MsGee
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QuestionI am experiencing fabric softener buildup around the inside top rim of my washer. Anyone else having the same problem?
Asked 5 years ago by Deedee.
- Answer Dilute fabric softener w/water before adding to load of clothes . Five parts water to one of softener . Also , cut back on softener usage by at least half .
  Answered 5 years ago by Lectricshave
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Questiondoes bestbuy offer veterans discounts
Asked 5 years ago by Tino.
- Answer Hello Tino, Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
  Answered 5 years ago by AmanaTeam
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QuestionInstalling my new Amana washer. Question- the hoses must be inside the washer. However the lid is locked. Do I need to plug in the washer to unlock the lid???? HELP!’
Asked 5 years ago by Done.
- Answer Hello Done! We are terribly sorry to hear about your concern. We would recommend contacting Amana® at (866) 616-2664. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
  Answered 5 years ago by AmanaTeam
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Questions & Answers

Amana - 3.5 Cu. Ft. High Efficiency Top Load Washer with Dual Action Agitator - White

Q: QuestionI have an Amana Washer (Model: NTW4516FW3) & it will not go thru the cycles. It goes to wash and no further. If i want to rinse clothes or finish a cycle i have to do it by turning the knob. Is there a fix for this?

Q: QuestionUsing the deep water fill option, what % of the tub will fill with water?

Q: QuestionI am short and want to be sure I can reach clothes at the bottom of the washing machine. How many inches is it from the bottom of the drum and the top lip? Thanks

Q: QuestionHow come it won’t agitste

Q: QuestionDoes this washer have a porcelain lid?

Q: QuestionThis washer when it is filling , never fills, it just drains

Q: QuestionWill the Amana fill up with water to the top no matter how much clothes you put in? I would love to have a full water cycle. thanks

Q: QuestionI purchased this HE washer and it barely fills the tub. The water level is so low it can't properly clean clothes! I hate these new machines. My old one was so great! I could choose the water level I wanted and it would fill the tank to that level.

Q: QuestionIf I hand-wash one item, can I put this washer on "spin only", without going through the entire wash cycle?

Q: QuestionIs there a weight capacity limit on the load of laundry?

Q: QuestionDoes this need a water hammer arrestor installed?

Q: Questionneed measurements, with and depth

Q: QuestionDoes BestBuy take away old washer when they deliver and install?

Q: Question+ Where do you put the soap??

Q: QuestionDoes the washer come with the connecting water hose and drain hose?

Q: QuestionWhat is the minimum amount of water I can use to wash small loads of clothes. Can I manually stop the water fill when it gets enough and then start the wash cycle?

Q: QuestionWhat sized drain hose do I need? The stock one is too short.

Q: QuestionI am experiencing fabric softener buildup around the inside top rim of my washer. Anyone else having the same problem?

Q: Questiondoes bestbuy offer veterans discounts

Q: QuestionInstalling my new Amana washer. Question- the hoses must be inside the washer. However the lid is locked. Do I need to plug in the washer to unlock the lid???? HELP!’

QuestionI have an Amana Washer (Model: NTW4516FW3) & it will not go thru the cycles. It goes to wash and no further. If i want to rinse clothes or finish a cycle i have to do it by turning the knob. Is there a fix for this?

QuestionUsing the deep water fill option, what % of the tub will fill with water?

QuestionI am short and want to be sure I can reach clothes at the bottom of the washing machine. How many inches is it from the bottom of the drum and the top lip? Thanks

QuestionHow come it won’t agitste

QuestionDoes this washer have a porcelain lid?

QuestionThis washer when it is filling , never fills, it just drains

QuestionWill the Amana fill up with water to the top no matter how much clothes you put in? I would love to have a full water cycle. thanks

QuestionI purchased this HE washer and it barely fills the tub. The water level is so low it can't properly clean clothes! I hate these new machines. My old one was so great! I could choose the water level I wanted and it would fill the tank to that level.

QuestionIf I hand-wash one item, can I put this washer on "spin only", without going through the entire wash cycle?

QuestionIs there a weight capacity limit on the load of laundry?

QuestionDoes this need a water hammer arrestor installed?

Questionneed measurements, with and depth

QuestionDoes BestBuy take away old washer when they deliver and install?

Question+ Where do you put the soap??

QuestionDoes the washer come with the connecting water hose and drain hose?

QuestionWhat is the minimum amount of water I can use to wash small loads of clothes. Can I manually stop the water fill when it gets enough and then start the wash cycle?

QuestionWhat sized drain hose do I need? The stock one is too short.

QuestionI am experiencing fabric softener buildup around the inside top rim of my washer. Anyone else having the same problem?

Questiondoes bestbuy offer veterans discounts

QuestionInstalling my new Amana washer. Question- the hoses must be inside the washer. However the lid is locked. Do I need to plug in the washer to unlock the lid???? HELP!’