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The answer is simple if you have purchased Best Buy Geek Squad protection they can actually help you with it. And if you don’t and have an Amex Gold or Platinum they have insurance for anything you purchased. Lastly the watch has 1 year warranty from manufacturer
Sorry, there was a problem. Please try again later.Hi Brenda, yes this will be covered under our one year warranty. Please email us your proof of purchase at [email protected] and one of our representatives will be happy to set up the RMA for you to exchange out with a new one. Michael | Amazfit Support
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