Questions & Answers

Q: QuestionSeems lots of people are having problems,turning this unit on,mine failed,look at the internet and you will find thousands of complaints.I will never buy another one.NEVER

Asked 5 years ago by Johnny987.

• A:Answer There is a major let down with this tablet. Does not work correctly screen freeze and will not work i wasted money amazon tablet DONT PURCHASE

  Answered 4 years ago by DeeDee

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Q: QuestionCan you dim the screen.

Asked 5 years ago by Wayne.

• A:Answer Hello Wayne, swipe down from the top of the screen and you should see a brightness bar that you can slide to adjust the brightness on your tablet. You can also go into the Settings from your home screen and select display. In here you can also adjust the brightness.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionIf my fire HD 10 is stolen, can I track it?

Asked 5 years ago by Bruce.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Download one of the "find my phone" apps or Life360 to your tablet, and your phone. That should allow you to track both.

  Answered 5 years ago by Rosie9

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Q: QuestionCan you use google Duo on this tablet ? It has a camera a microphone and compatible with google duo?

Asked 5 years ago by Jane.

• A:Answer Hi Jane, Unfortunately, Google apps are not available on this tablet. You can Zoom or use Skype though. Hope that helps.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionDo I need internet to operate? Fire HD means what?

Asked 5 years ago by Toots.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer There are some games (apps) you can play without wifi, once downloaded, but generally speaking, yes, you need wifi to access the majority of features, unless previously downloaded.

  Answered 5 years ago by Rosie9

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Q: QuestionCan you use zoom and YouTube on this tablet?

Asked 5 years ago by Beilah.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Yes, you can use both on this tablet. We've had no issues with either app.

  Answered 5 years ago by TSeter

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Q: QuestionCan you put parental controls on this device

Asked 5 years ago by Cindy.

• A:Answer Hi Cindy, Yes you can set up parental controls, I've listed the steps below. Set Up Parental Controls on Your Fire Tablet. Restrict access to shopping, downloading content, and settings on your device (FireOS 5 and higher). Alternatively, use Amazon FreeTime to select and share content from your Amazon library with your child or allow access to kid-friendly Amazon-curated content. Note: Your parental controls password is different from your lock screen password. Swipe down twice from the top of the screen to show Quick Settings. > Tap the Settings icon. > Tap Parental Controls. > Toggle the switch to On. > Enter and confirm your password. Make sure that you record your password. > Tap Finish. A lock icon appears at the top of the screen when parental controls are enabled.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Question...where can I find a compatible keyboard

Asked 5 years ago by kahnkeller.

• A:Answer Any universal bluetooth keyboard will work with the Fire HD 10.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionDoes it have a SIM card reader to download pictures?

Asked 5 years ago by Dolly.

• A:Answer Hi Dolly, The tablet doesn't come with a memory card, but you can definitely add one to load photos on. Any micro sd card up to 256gb will work with this tablet.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionWill this work to store pictures from multiple sources? I am looking for a way to store all my photos from multiple sources (ie old phones, digital cameras, memory cards, memory sticks) in one place. I want to use to basically as a digital photo album

Asked 5 years ago by Jejones.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer You would want Prime Photos on the source that you want to export photos from and on the tablet then they should update daily. I would probably use a memory card in the tablet also for more storage space.

  Answered 5 years ago by Spronk

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Q: QuestionI am inquiring if I want to add an Amazon fire hd tablet to my xfinity account is this compatible.

Asked 5 years ago by Jackie.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Amazon fire tablet is literally not compatible with anything. If you want to use it to purchase amazon items you're good. That is all that it is good for. Buy yourself a regular Android tablet and save yourself the headache.

  Answered 5 years ago by tlse22

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Q: QuestionCan you use thi8s device while plugged into charger?

Asked 5 years ago by wanwnabuy.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Yes, but it takes longer to charge.

  Answered 5 years ago by Rosie9

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Q: QuestionDoes this work with Osmo?

Asked 5 years ago by Lynnc.

• A:Answer Hello, Per the Osmo website, it is compatible. Hope that helps.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionWith a KIndle Fire can I download ebooks from my public library? Can I download audiobooks from my public library?

Asked 5 years ago by Peg47.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Yes. Just install the app your library uses. Your library will help you get started (if you need help).

  Answered 5 years ago by Lriley

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Q: QuestionCan I change the tablet's language to Spanish?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Yes. There are many language choices.

  Answered 5 years ago by Lriley

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Q: QuestionCan I read books in my language, Russian or I need to download some apps?

Asked 5 years ago by Lena.

• A:Answer Hello, If the books are available to download in that, or if you set the whole tablet to the Russian Language.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan the 10 connect to the tv? TIA!

Asked 5 years ago by Jodieee.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (32 GB) - Twilight Blue

• A:Answer Yes

  Answered 5 years ago by Amazonsfiretabletandprote

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Q: QuestionWhat generation is the Amazon fire 10 that you’re selling for 79.99

Asked 5 years ago by Dvisc.

• A:Answer Hello, Dvisc! The newest Fire HD 10 was released in 2019 is the 9th generation. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questioncan this device recieve pictures from another device

Asked 5 years ago by none1234.

• A:Answer Hello, none1234! You can receive emails through the device. I'm sure there are other apps where you can send pictures back and forth as well, but it is not like a cell phone where someone could send it directly to the device. I hope that helps! Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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