“After saying Alexa, Blue light comes on then right off without answering question.”

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• Probably did not understand you. Speak slower, or say Alexa,pause, then ask question.

  Answered by F 9 years ago

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• Sounds like you're not connected to your wireless network. Try connecting Echo to your WiFi and retry. It should work fine then.

  Answered by HighHeelsAndPearls 9 years ago

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• That will happen if your song is not in the Amazon free list, or in a list which you have purchased. You can say Alexa again, and try another song, or restate the artist's name.

  Answered by lmagrady 9 years ago

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• you need to speak clearly. The louder the music the louder you need to speak.

  Answered by Danny54 9 years ago

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• Sounds like you may need to do one or two simple things... Reconnecting to your wifi cannot hurt...and doing a hard reset on it. Normally this solves issues, but I have never seen this issue on mine.

  Answered by Spikey2883 9 years ago

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