“I have this device, recently was an electrical glitch and my WiFi went out as well as this device. I cannot figure out how to reconnect. The apartments installed in each apartment the router and connection in a panel I cannot access. How do I connect it?”

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• Follow the directions you used the first time.

  Answered by Kitchenhelper 4 years ago

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• from the alexa app on your phone go to your echo flex (should be showing offline) look for "Wi-Fi- Network" and select change. The app will then walk you through how to reset the wifi for the device.

  Answered by JSample 4 years ago

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• The simple first attempt is to unplug echo and then plug back in. If the router name and password have not changed this should do it. If it has changed you can reset echo by holding down the button for a long time. Then reinstall like it is new using the Alexa app on your phone. Good luck.

  Answered by Bernard 4 years ago

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