Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Your price for this item is $159.99
Clearance
The comparable value price is $199.99
Page Showing 21-40 of 106 questions
  • QuestionAre you able to lock the screen with this tablet while watching movies or shows?

    Asked by Livvv.

    • Answer Hi Livw, Unfortunately, the screen lock turns off the screen, there is no way to lock it in the on position so that it can play uninterrupted. Hope this info helps. Have a great day.

      Answered by Amazon Devices Customer Support

  • QuestionI have a 2 year old that loves to swipe the scree and press the button What age is this recommended for?

    Asked by Grandma.

    • Answer My 3 year old has been using this for 2 years now he is a pro they learn so fast but he only had limited time so it definitely takes some time I only download educational apps and he has learned so much .. he has known his abc colors shapes numbers to 20 for quite some time now

      Answered by LisaD

  • QuestionCan i download Netflix on this?

    Asked by Anonymous.

    • Answer "Hello! Yes, the Netflix app can be downloaded to your Fire Tablet. You can download games and apps and use them on the go by following these steps: 1. Select Games & Apps or open the Apps or Games app. 2. Select an app from your Library to download it or search for a new app in the Store. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionHello, Does this come with a 1 year free time subscription? And how much is it after the 1 year trial?

    Asked by Sreenadh.

    • Answer Hi Sreenadh, The Fire HD 10 Kids Edition tablet does come one year of Amazon Kids+ (FreeTime Unlimited). You will be able to create up to four child profiles, so the kids in your family can share the device and enjoy personalized experiences. After a year, your subscription will automatically renew each month at the applicable rate. Currently, the pricing is: A) 1-Year Family Family Plan: Unlimited access for up to 4 children; 1 Year of Children's Content; $69.00/year as a Prime customer or $99.00/year as a non-Prime customer B) 3-Month Family Plan: Unlimited access for up to four children; 3 months of children's content; $29.99 I hope this information was helpful!

      Answered by Amazon Devices Customer Support

  • QuestionHow many hours will it last for battery after fully 100% charge and used for 12 hours?

    Asked by mbatteryslife.

    • Answer HI mbatterslife, The battery will last up to 12 hours of reading, browsing the web, watching video, and listening to music. Battery life will vary based on device settings, usage, and other factors such as web browsing and downloading content. Certain software features or apps may reduce battery life. I hope this info helps. Unfortunately this is a questions with no solid answer or number, as each app you use could change the time the battery has left before it needs to be charged. Have a great day.

      Answered by Amazon Devices Customer Support

  • Questionpurchased this tablet on august 10, 2020. on march 5th, 2021, it would not come back on. tried holding down power button and volume. nothing works. can i return it for a replacement. thanks terry b

    Asked by warranty.

    • Answer Hello! Sorry to hear you are having trouble with your tablet. To help resolve it, you can follow these troubleshooting steps to help resolve the issue: 1. Before restarting, charge your device for at least 30 minutes with an Amazon-branded power adapter. 2. Hold the power button down for 40 seconds or until your device shuts off. If a pop-up appears with the option to restart, keep holding down the power button until it shuts off. 3. After your device is powered off, press the power button for two seconds to turn it back on. If that does not work, please reach out to Amazon Customer Support for help with the warranty on the device. I hope that helps! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionIs there an adapter to place this behind seat of car?

    Asked by Gigi.

    • Answer HI Gigi, There is not a specific Amazon branded adapter for this that I could direct you to at this time.

      Answered by Amazon Devices Customer Support

  • QuestionCan the tablet be used for video chat, if so how?

    Asked by Libra99.

    • Answer Hi Libra99, You can use the Alexa app to video chat with another Echo device, or with someone who has the Alexa app as well. You can also use Zoom (via the app or browser) or Skype. All of these options are available as long as you give permission in the parental controls. Hope this info helps. Have a good day!

      Answered by Amazon Devices Customer Support

  • QuestionCan a child access youtube or does it ask for parental permission?

    Asked by Tammy.

    • Answer "Hello! With parental controls, you can help keep your child from accessing certain things, avoiding accidental purchases, and set time limits with on-device controls. Here are the things the parental controls let you restrict access to: -Web browsing -Email, Contacts, and Calendar apps -Purchasing from the Amazon Store or Amazon Shop app -Playing titles from Prime Video -Specific content types or titles (for example, books or apps) -Wireless connectivity -The camera -Location-based Services You can also use the daily curfew option to schedule when your child can use the device. Enabling Parental Controls does not remove Mature or Adult-rated content from the device. You may encounter such content in Apps and Games, Music, and Books, or in Amazon store search results. To restrict the content available on the device, you can: -Create an Amazon FreeTime child profile and select which apps and content are available to that profile. -Block access to content on the device (for example, ""Apps and Games,"" ""Books,"" and ""Music"") by going to Amazon Content and Apps menu under Parental Controls and selecting the button next to each category to say Blocked. I hope that information helps! Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes warranty include water damage and do they sell screen protector since it doesn’t come with one

    Asked by Mom2three.

    • Answer Hello, Yes, it does. As long as you physically have the tablet, it will be covered for the Kids Edition for 2 years from activation. You would contact Amazon directly. As far as a screen protector, there are universal ones that are available.

      Answered by Amazon Devices Customer Support

  • QuestionIs this tablet has a sim slot?

    Asked by Beh.

    • Answer Hello Beh, the Amazon Fire Tablets do not support SIM cards. They operate on wifi and do not support any cellular data. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionIs this a touch screen?

    Asked by Anonymous.

    • Answer Yes it is. This is a 10.1 inch touchscreen tablet.

      Answered by Amazon Devices Customer Support

  • QuestionI brought a table and the Sheen got cracked do you repair them

    Asked by Nana.

    • Answer No I don’t repair the screen. There are places in the mall that will repair the screen. You should also by the insurance so you can replace it.

      Answered by Hunt

  • Questionwhat is covered in the 2 year warranty? What is not?

    Asked by lllh.

    • Answer Hello, lllh! The tablet would be covered under the 2 year worry-free guarantee! There are terms and conditions available on Amazon's website if you would like to view the full conditions. The statement on the website is "If it breaks, return it and we'll replace it for free", so most things are covered under it. I hope that helps. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan a bluetooth or wireless keyboard be used with this kids edition?

    Asked by SantaTam.

    • Answer Hello, As long as it is compatible with android devices.

      Answered by Amazon Devices Customer Support

  • QuestionWhat are the measurements of the actual viewing screen?

    Asked by IrishGrammie.

    • Answer Hi, The actual viewing screen is approx. 8.5" x 5.5".

      Answered by Amazon Devices Customer Support

  • QuestionIs the game mindcraft available on this tablet?

    Asked by Brownie.

    • Answer Yes, it is. If you have the tablet in 'Kid's Mode', you'd have to temporarily disable that feature. Once you do that, it will take you to the normal tablet mode and you can download Minecraft from the app store. After it's downloaded and you sign in with your account, enable 'Kid's Mode' and go to the parental controls where you can give permission for Minecraft to be used.

      Answered by Amazon Devices Customer Support

  • QuestionDoes this include Amazon kids+ subscription?

    Asked by Eve.

    • Answer It does, it's included free for one year. If you'd like to continue the subscription after a year, it's as low as $2.99/month (with prime membership).

      Answered by Amazon Devices Customer Support

  • QuestionIs the content in English only?

    Asked by Hal.

    • Answer No, there’ are all types of languages to choose from.

      Answered by FatherofTheYear

  • QuestionCan you duo with FIRE HD 10.1 kids edition tablet

    Asked by Sleepy.

    • Answer hello, Duo is not available, but Facebook Messenger, Messenger Kids, skype and zoom are all available.

      Answered by Amazon Devices Customer Support