Questions & Answers

Q: QuestionCan you play minecraft, or is really slow/glitchy?

Asked 2 years ago by Mom.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer My kid is wanting Minecraft for Christmas and a friend told him he needed a laptop or desktop computer so that he could avoid accidentally collecting a bunch of dirt. I don't know what that means right now. I think it might mean that the touch screen might become annoying with the game...another thing, currently my kid does have a previous kid amazon fire and it doesn't allow a parent to put whatever game or application on the device. I could be wrong but I think all of the stuff on the device is affiliated with Amazon, in some way. If there is a way to use minecraft on kids amazon fire, I haven't figured out how and I'm not completely inept. The device works with a paid subscription to amazon prime. Maybe this version is different...

  Answered 2 years ago by Bear

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Q: QuestionIs Roblox playable on this tablet?

Asked 1 year ago by Jay.

• A:Answer Hello Jay and thank you for your question! According to the Roblox Mobile System Requirements Site: "Amazon Fire OS Fire 7 (9th Gen and higher), Fire HD 8 (8th Gen and higher), Fire HD 10 (9th Gen and higher), and Fire Max 11 (13th Gen and higher).". The Fire HD 10 Kids Pro Tablet is the 13th Gen and is operating with Amazon Fire's 8.0 Operating System. It is well within the minimum system requirements to play Roblox. Hope this helps! Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionIs there a screen protector already on it?

Asked 2 years ago by phill132.

• A:Answer Hi Phil132, Thanks for reaching out. The Amazon- Fire HD Kids Pro 10-1" tablet does not come with a screen protector already on it but the screen is strengthened with aluminosilicate glass, and comes with the Amazon 2 YEAR WORRY-FREE GUARANTEE INCLUDED: If it breaks, return it and we’ll replace it for free for 2 years. I hope this answers your question. Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionHi , i am looking for 7 years kid, is it for 7 years kids?

Asked 2 years ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer Good Morning, The new Amazon - Fire HD Kids Pro Tablet is designed specifically for kids ages 6–12. The tablet will come with 1 year of Amazon Kids+, parental controls, a slim protective case, and a 2-year worry-free guarantee. I hope this answers your question, have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionHi! Can Disney+ and Netflix be accessed on this tablet?

Asked 1 year ago by MaryJ.

• A:Answer Hello TJ! Yes, the Disney and Netflix apps can be downloaded to your Fire Tablet. You can download games and apps and use them on the go by following these steps: 1. Select Games & Apps or open the Apps or Games app. 2. Select an app from your Library to download it or search for a new app in the Store. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionIs youtube available on it?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer Yes

  Answered 1 year ago by SheldonBVerified Purchase

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Q: QuestionHow does the HD Fire Kids Pro differ from the regular HD Fire 10?

Asked 2 years ago by JABMI.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer Hello JABMI The new Kids Pro Fire Tablet is designed specifically for kids ages 6–12. The tablet will come with 1 year of Amazon Kids+, parental controls, a slim protective case, and a 2-year worry-free guarantee, just like the Kids tablets. In addition to the Kids+ content, the Kids Pro tablets include access to a digital store. With this, kids can request to download or purchase apps, while parents can approve purchases and downloads. The tablet also comes with a built in web browser. The web browser comes with built-in controls designed to help filter out inappropriate sites and let parents add or block specific websites at any time. I hope that helps explain the new Kids Pro tablet! Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: Questioncan you use this tablet to help kids with homework such as simple math and screen sharing

Asked 4 months ago by Tablet.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer Hello! Thank you for your question. Yes, the Fire HD 10 Kids Pro is great for helping with homework! The tablet comes with access to educational content and apps that can help with math learning. For screen sharing, you can use Amazon Kids+ to view what your child is doing on the tablet through the Parent Dashboard, and the tablet supports screen mirroring to compatible devices so you can display educational content on a larger screen. There are also several math learning apps available that offer interactive problem-solving and practice exercises suitable for children. Plus, the tablet includes parental controls so you can manage your child's screen time and ensure they're focusing on educational content. I hope that helps and have a great day!

  Answered 4 months ago by Amazon Devices Customer Support

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Q: QuestionI wanna know more about the parental specs on this. Can someone let me know if this allows you to see what the kids are watching and what apps or sites they go on? Does it have a feature where parents can see their activity on their phones?

Asked 6 months ago by Kim.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer Hello Kim, thank you for your question. Yes, the Amazon Fire HD 10 Kids Pro tablet allows parents to see what their children are watching, what apps they are using, and what websites they visit. This is all managed through the Amazon Parent Dashboard, which provides remote activity reports. Parents would be able to see the activity on their phones. I hope that helps, have a great day!

  Answered 6 months ago by Amazon Devices Customer Support

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Q: QuestionCan this access wikipedia?

Asked 6 months ago by Jett.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer Hello Jett and thank you for your question! Yes, the Amazon Fire HD 10 Kids Pro Tablet can access the internet (including wikipedia), as long as it is connected to a stable Wi-Fi connection. Hope that helps! Have a great day!

  Answered 6 months ago by Amazon Devices Customer Support

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Q: QuestionDoes this tablet have built in wifi so my son can use it anywhere that doesn’t have wifi?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer Hello, thank you for your question. Yes, the Amazon Fire HD Kids Pro tablets require and have built-in Wi-Fi capabilities to access the internet, download content, and use apps, though some content can be downloaded for offline use. You must provide the Wi-Fi network connection, such as from your home router or a mobile hotspot. I hope that helps, have a great day!

  Answered 8 months ago by Amazon Devices Customer Support

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Q: QuestionCan I activate a line on this tablet so that my grandkids can FaceTime me?

Asked 1 year ago by Nahna.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer Hello Nahna, the Amazon Fire tablets do not support a cellular connection. FaceTime is an Apple only service. There are several apps that you can download that will allow you to make video calls when the tablet is connected to WI-FI. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: Questionhi does this tablet have access to kids you tube

Asked 1 year ago by bri.

• A:Answer Hi bri! While there is no YouTube Kids app available on the Amazon App Store, you can easily access YouTube Kids via the built-in Silk Browser on the Fire HD 10 Kids Pro tablet. Additionally, just for purchasing the tablet you'll receive a free trial of Amazon Kids+ which features a huge variety of curated kids books, movies, TV shows, and games for free! I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan this be connected to a phones hotspot?

Asked 2 years ago by Mommode.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer Hello Mommode, Yes, any Fire Tablet can be connected to a Wifi Hotspot. In order to connect you will just need to locate your hotspots name in the wifi settings on the tablet and connect with your phone's hotspot password. It works very well. I actually use it when I'm in the field for work and don't have a reliable signal. I use my phone's Hotspot to connect to my Fire HD10 Tablet on a daily basis, some times multiple times a day. I hope this helps!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionHello! Does this iPad come with a subscription, or it has to be separately purchased?

Asked 2 years ago by Vely.

• A:Answer Hello Vely, The Amazon Fire HD 10 Kids Pro Tablet comes with 1 year free of Amazon Kids+. When the subscription is activated it will ask for a valid form of payment as when the subscription ends, the card will be charged on a monthly basis. The subscription can be modified or canceled at any time by accessing your Amazon Account and Subscriptions or through the Parent Dashboard on the Kids Edition Tablet. Have a Great Day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionDoes this tab support youtube?

Asked 2 weeks ago by Anonymous.

• A:Answer Hi Yes, you can use YouTube (or YouTube Kids) on the Amazon Fire HD 10 Kids Pro, but it's not as straightforward as on a regular Android tablet because Fire tablets run a modified version of Android without the Google Play Store pre-installed, and the Kids/Pro profiles have strict parental controls. You can access youtube through the Silk Browser Hope you have a great day.

  Answered 2 weeks ago by Amazon Devices Customer Support

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Q: QuestionIs this appropriate for a 10year old computer savvy child?

Asked 4 months ago by Lynn.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer Yes

  Answered 3 months ago by ThomasVerified Purchase

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Q: QuestionIs this appropriate for a 10 year old who’s computer savvy?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula

• A:Answer Yes

  Answered 2 months ago by ChadCVerified Purchase

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Q: QuestionIs my kid able to download roblox on this device looking for a new tablet for my son for xmas

Asked 4 months ago by Hev.

• A:Answer Yes you can download it and take out some restrictions on the new tablet . I bought 2 tablets recently on Best Buy they’re good quality !!

  Answered 3 months ago by Elizabeth

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