Questions & Answers

Q: Questioncan i add Adventure academy on this tablet?

Asked 1 year ago by jerrica.

• A:Answer Hello jerrica, Thank you for your question. At this time Adventure academy is not supported on the Fire HD Kids pro tablet. Hope this helps, have a nice day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionDoes Amazon Play store include ABCMouse? Any other educational games for a 4-year-old? Can the tablet access Google Play store?

Asked 1 year ago by RomPepMom.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Happy Day

• A:Answer Good Morning -RomPepMom, Thanks for reaching out. The Amazon play store does include ABC Mouse as well as plenty of other educational games suitable for a 4 year old.The Google Play store is not available on the Fire HD 10 Kids Pro tablet but there is plenty of content available through the Amazon App store. You also will have access to 1000's of kids books, games and movies through a free 1 year trial of an Amazon Kids+ subscription. The tablet also comes with the 2 Yr worry free guarantee so you know the device is protected from defects and accidental damage. I hope this helps. have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan this tablet work with unlimited data through Verizon phone plan

Asked 1 year ago by Anonymous.

• A:Answer Hi there! The Fire HD 10 Kids Pro is a WiFi device, so it needs a WiFi connection to connect to the internet. If your phone allows other devices to connect to it's network through WiFi it should work just fine. Additionally, the Fire HD 10 Kids Pro features a Micro SD Card slot you can use to expand it's storage, giving you tons of space to download movies and shows ahead of time when you won't have internet access. I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan this be connected to a phones hotspot?

Asked 1 year ago by Mommode.

• A:Answer Yes

  Answered 1 year ago by Dhoward216

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Q: QuestionCan I add an AT&T data plan to this tablet for my son to be able to use when we’re on the go? Don’t like connecting to WiFi all the time, prefer cellular whenever we’re not home.

Asked 1 year ago by Mom.

• A:Answer Hello, the Amazon Fire Tablets do not support cellular service. You will need to have a WI-FI connection to access online features. You can download movies and games that can be used when Wi-Fi is not available. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionWould a child be able to play games on the tablet during a bus trip to school without the internet?

Asked 1 year ago by gregg.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Happy Day

• A:Answer Yes you can download items when connected to the internet that will allow them to use the tablet when they are not connected such as games, books and movies.

  Answered 1 year ago by CarolW

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Q: QuestionDoes this tablet allow installation of Youtube Kids? I have an older Fire tablet now but only regular Youtube can be installed, so I am always cautious about what videos he pulls up.

Asked 1 year ago by Tim.

• A:Answer Yes

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionDoes this child’s tablet have a Lock Screen on it?

Asked 1 year ago by Lillyrose2.

• A:Answer Yes if you want

  Answered 1 year ago by EricaKVerified Purchase

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Q: QuestionI have a Geek Squad Annual Subscription - does this allow me any discounts on this particular tablet?

Asked 1 year ago by Bob.

• A:Answer No, the Geek Squad Annual Subscription covers tech support and protection services, but it doesn’t provide discounts on tablet purchases.

  Answered 2 months ago by ShamimSVerified Purchase

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Q: Questionif it's un available nearby can it get shipped to my house ?

Asked 1 year ago by Jose.

• A:Answer Yes, however I wouldn't recommend it. My shipment was several days late and during the delay I couldn't track it or contact anyone regarding it's whereabouts.

  Answered 1 year ago by EricaKVerified Purchase

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Q: QuestionCan you still watch YouTube/ youtube kids on this device?

Asked 1 year ago by Dudedad.

• A:Answer Yes

  Answered 1 year ago by EricaKVerified Purchase

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Q: QuestionWould this tablet be able to use for homeschool? Internet compatible?

Asked 1 year ago by Annie.

• A:Answer Yes

  Answered 1 year ago by EricaKVerified Purchase

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Q: QuestionDoes this have YouTube?

Asked 1 year ago by Anonymous.

• A:Answer Yes only if u unlock it this is a kid tablet it comes with only kid friendly apps games great learning tablet

  Answered 1 year ago by Dhoward216

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Q: QuestionDoes this tabled have an SD card slot?

Asked 2 years ago by Gisela.

• A:Answer Yes it does.

  Answered 1 year ago by JeffreyJ

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Q: QuestionDoes it have an sd card slot?

Asked 2 years ago by Gisela.

• A:Answer Yes!

  Answered 1 year ago by AmandaD

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Q: QuestionCan this device makes phone calls like facetime

Asked 2 years ago by Brandon.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Happy Day

• A:Answer Hello Brandon, there are several apps available that will allow for video calls on the Amazon Fire Tablets. The tablet does not come with them pre-installed. Have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionDoes this tablet have wi fi

Asked 2 years ago by Memaw.

This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Happy Day

• A:Answer Hi Memaw, thanks for your question. The Fire HD 10 Kids Pro is indeed a Wi-Fi tablet. Hopefully this helps. Have a wonderful day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionWhat ages is it appropriate for

Asked 2 years ago by Dlincks.

• A:Answer Hello, the Amazon Fire HD10 Kids Pro is designed for kids ages 6-12 years. Hope that helps, have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionDoes it have Bluetooth compatibility to pair wireless headphones?

Asked 2 years ago by CV91.

• A:Answer Hi CV91! The Fire HD 10 Kids Pro tablet does feature Bluetooth! I use the Bluetooth on my Fire HD 10 tons for watching movies, but there is also a 3.5mm headphone port on the tablet if you're going to be listening for long enough that you'd prefer a wired setup. I hope that helps, have a great rest of your day!

  Answered 2 years ago by Amazon Devices Customer Support

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