Questions & Answers
- Model:
- B0BL6DCNGR
- |
- SKU:
- 6562291
Q: QuestionWho do you contact for the 2 year worry free replacement?
Asked by Lgv27.
This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula
- A:Answer Best buy
Answered by TAKEZYD
Q: QuestionTelm como baixa aplicativos nesse tablet ?
Asked by Raya.
This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Mint
- A:Answer Olá, e obrigado por fazer esta pergunta. Você pode baixar aplicativos neste tablet por meio da loja de aplicativos incluída. Será necessária uma conexão Wi-Fi para baixar os aplicativos, mas muitos deles podem ser utilizados offline. Espero que isso responda à sua pergunta e que você tenha um ótimo dia.
Answered by Amazon Devices Customer Support
Q: QuestionDo I need to have Amazon prime channel to be able to use it?
Asked by Anonymous.
This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Nebula
- A:Answer Hello, No you don't need to be subscribed to Amazon Prime for the Fire HD 10 Kids Pro Tablet. All you need to have to register the device and get it up and running is a free Amazon.com Account. You can set this up on the tablet during the device setup, or you can create a phone on your mobile device or laptop. I hope this helps!
Answered by Amazon Devices Customer Support
Q: QuestionCan apps be added to this tablet?
Asked by K.
This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Happy Day
- A:Answer Hello K and thank you for your question! Yes, the Amazon Fire HD Kids Pro 10 comes with the Amazon App Store. This is where you can add a wide variety of apps, games, streaming services, etc. to the device. Hope this helps! Have a great day!
Answered by Amazon Devices Customer Support
Q: QuestionDoes this tab support youtube?
Asked by Anonymous.
This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Mint
- A:Answer Hi Yes, you can use YouTube (or YouTube Kids) on the Amazon Fire HD 10 Kids Pro, but it's not as straightforward as on a regular Android tablet because Fire tablets run a modified version of Android without the Google Play Store pre-installed, and the Kids/Pro profiles have strict parental controls. You can access youtube through the Silk Browser Hope you have a great day.
Answered by Amazon Devices Customer Support
Q: QuestionIs this appropriate for a 10year old computer savvy child?
Asked by Lynn.
- A:Answer Yes
Answered by Thomas
Q: QuestionIs this appropriate for a 10 year old who’s computer savvy?
Asked by Anonymous.
- A:Answer Yes
Answered by ChadC
Q: QuestionIs my kid able to download roblox on this device looking for a new tablet for my son for xmas
Asked by Hev.
This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Mint
- A:Answer Yes you can download it and take out some restrictions on the new tablet . I bought 2 tablets recently on Best Buy they’re good quality !!
Answered by Elizabeth
Q: QuestionI am looking for a product that offers learning programs for children eight years old and up does this set up do that?
Asked by Sheila.
- A:Answer Yes there is a variety of tools the children can use
Answered by ChadC
Q: QuestionDoes the Amazon fire HD pro kids 10.1tablet fit a case that says Amazon fire HD pro kids case 10
Asked by GERARDOL.
- A:Answer Yes
Answered by ChadC
Q: Questioncan you lock the screen and make it touch proof for a toddler who loves to touch the screen but gets mad when the video closes?
Asked by e.
This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Happy Day
- A:Answer Yes
Answered by Samsungtablet
Q: QuestionHow do you go back to set up and change the language
Asked by Mdozer5.
- A:Answer Go to parent account and change it there
Answered by DakotaM
Q: QuestionIs this considered an Android or Apple IOS product by chance? I wanted to get something to download reading.com for my daughter but am not sure this will be able to support the program?
Asked by Jenn.
- A:Answer Hi Jenn, were you able to figure it out? I got the same tablet for reading.com, but its slow and the app is not working properly
Answered by Anonymous
Q: QuestionDoes the Amazon protection plan cover cracked screens?
Asked by Millie.
This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Happy Day
- A:Answer Hello and thank you for asking this question. The Fire HD Kids Pro comes with a 2 year worry free guarantee that even covers accidental damage like cracked screens. If something happens to your device reaching out to amazon customer service is the best way to get started. I hope this answers your question and that you have a wonderful day.
Answered by Amazon Devices Customer Support
Q: QuestionDoes this tablet need a case?
Asked by Jmf.
- A:Answer The blue part is a built in case. There is an adjustable stand also built in. The edges are raised above the screen so if it falls to a flat surface it should be safe.
Answered by Youung
Q: QuestionAre you able to lock the screen so if a child rubs their finger or hand on the screen, it won't affect anything if they are watching a video on it?
Asked by rholland.
- A:Answer Hello rholland, Thank you for your question. No, a standard Kids Fire 10 tablet does not automatically lock the screen during a movie, but you can use the "App Pinning" feature within the parental controls to essentially lock the screen to a specific app like a movie, preventing accidental navigation away from it while watching. How to enable: Go to your Fire tablet settings, find "Parental Controls," and then locate the "App Pinning" option. How it works: Once you pin an app, the only way to access other features on the tablet is to exit the pinned app using a specific combination of buttons, usually requiring a parental password. Hope this helps, have a nice day!
Answered by Amazon Devices Customer Support
Q: QuestionWhat does the Amazon 2 year warrantee cover?
Asked by warrantee.
This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Mint
- A:Answer Hi Warrantee! The 2 year worry free guarantee is a no questions asked replacement policy, you just contact Amazon Customer service and let them know that there is an issue with the tablet to have it repaired or replaced. I hope that helps, have a great rest of your day!
Answered by Amazon Devices Customer Support
Q: Questioncan i add Adventure academy on this tablet?
Asked by jerrica.
- A:Answer Hello jerrica, Thank you for your question. At this time Adventure academy is not supported on the Fire HD Kids pro tablet. Hope this helps, have a nice day!
Answered by Amazon Devices Customer Support
Q: QuestionDoes Amazon Play store include ABCMouse? Any other educational games for a 4-year-old? Can the tablet access Google Play store?
Asked by RomPepMom.
This question was asked about the related product: Amazon - Fire HD 10 Kids Pro - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Happy Day
- A:Answer Good Morning -RomPepMom, Thanks for reaching out. The Amazon play store does include ABC Mouse as well as plenty of other educational games suitable for a 4 year old.The Google Play store is not available on the Fire HD 10 Kids Pro tablet but there is plenty of content available through the Amazon App store. You also will have access to 1000's of kids books, games and movies through a free 1 year trial of an Amazon Kids+ subscription. The tablet also comes with the 2 Yr worry free guarantee so you know the device is protected from defects and accidental damage. I hope this helps. have a great day!
Answered by Amazon Devices Customer Support



























