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Questions & Answers

Model:
B0CNVCQZG1
SKU:
6599467
Your price for this item is $109.99
Page Showing 1-20 of 70 questions
  • QuestionIs it possible to buy the ad-free version at Best Buy?

    Asked by Lucy.

    • Answer Best Buy does not sell this model without ads (Amazon calls ads "Special Offers") but you can go to your Amazon account on your phone or tablet and go to Device tab and have them removed for a $20 fee.

      Answered by Dreemer1961

  • QuestionDoes this device come with the 3 months free kindle unlimited subscription?

    Asked by Anonymous.

    • Answer I got my kindle a few days ago from best buy and received 3 months free! The trial option shows up when you’re setting your kindle up.

      Answered by Anonymous

  • QuestionCan you read books from a library app?

    Asked by Luvdogs.

    • Answer Hi Luvdogs! Yes, you can use library apps like OverDrive and Libby to borrow and read ebooks on your Kindle. As long as your library participates in those services and the ebooks are available in Kindle format you can send them to your Kindle for reading. I hope this information helps. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionThinking of getting a kindle does it have a slot for additional storage card??

    Asked by Beeka.

    • Answer Hello Beeka! Kindle come in different storage options, but you can't add more storage to a Kindle after you purchase it. I hope this answers your question. Have a great day! Thanks!

      Answered by Amazon Devices Customer Support

  • QuestionHow much does Amazon charge to get books onto my Kindle (I have Prime)

    Asked by Anonymous.

    • Answer It charges the individual Kindle book prices listed on amazon. You could look into Kindle Unlimited (11.99 per month). Kindle unlimited gives you access to a huge library of books and magazines. I think there are great books to choose from to read. Kindle unlimited is not included with prime, unfortunately.

      Answered by Elli

  • QuestionWhat is difference between Paperwhite and Matcha versions?

    Asked by KayK.

    • Answer The matcha one is a little smaller than the OG paperwhite. It’s great for portability.

      Answered by AshleyJ

  • QuestionWill this device read other documents like .pdfs or epub?

    Asked by Erick.

    • Answer "Hello Erick! The Kindle Personal Documents Service is a free tool that allows you to send files to supported devices registered to your Amazon account. Send documents from an authorized email address or a “Send to Kindle” application. To send documents to your Kindle, you can install a Send to Kindle app on your supported device to send documents directly to your Kindle Library. Send to Kindle apps support following file types: Microsoft Word (.DOC, .DOCX), PDF (.PDF), Text (.TXT), Images (.JPG, .JPEG, .PNG, .BMP), Kindle Format (.AZW, .MOBI), or Other File Types (.RTF, .PRC, .PSZ) Or you can email documents to your Kindle Library using your Send to Kindle email address. Your authorized email address supports the following file types: Kindle Format (.MOBI, .AZW), Microsoft Word (.DOC, .DOCX), HTML (.HTML, .HTM), RTF (.RTF), Text (.TXT), JPEG (.JPEG, .JPG), GIF (.GIF), PNG (.PNG), BMP (.BMP), or PDF (.PDF). I hope that helps. Have a great day! "

      Answered by Amazon Devices Customer Support

  • QuestionDo I need to have an Amazon account to buy books or audio books

    Asked by Anonymous.

    • Answer Hello -, Thank you for your question. Yes, an Amazon account is needed to set up and purchase books and audio books on your Kindle, if you don't have an Amazon account, you can create one directly on your Kindle or visit Amazon's website on another device. Hope this helps, have a nice day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this kindle have Bluetooth?

    Asked by Arrt.

    • Answer It does not connect to Bluetooth

      Answered by Miko

  • QuestionWhat is the difference between the Kindle paper white and the Kindle?

    Asked by DianeZ.

    • Answer Hello DZ, The Kindle Paperwhite is the upgraded version of the Kindle. It features a 7 inch screen compared to the Kindle's 6 inch screen. The Paperwhite also offers the ability to adjust the backlighting on the Kindle creating a warmer, easier on the eyes screen. The Kindle Paperwhite is also Waterproof, where the Kindle is not. The Paperwhite is rated IPX8, which means that it's waterproof in up to 2 Meters of submersion. The Screens are a slightly different design as well, the Paperwhite screen is a flush screen with no borders, where the Kindle screen is inset slightly. I hope this answers your question!

      Answered by Amazon Devices Customer Support

  • QuestionDoes the item have earbuds and or headphones?

    Asked by gary.

    • Answer No.

      Answered by Connie

  • QuestionDo this come with audiobook?

    Asked by Anonymous.

    • Answer Hello, thank you for your question. The Kindle does not include an audiobook but you have access to the kindle store that offers a wide selection of audible audiobooks. In order to listen to an audiobook you will need to pair the kindle with a supported bluetooth speaker or bluetooth headphones. I hope this helps, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan i access my Gmail and yahoo email as well as youtube and Facebook?

    Asked by Biat.

    • Answer Hi Biat, The Kindle is designed specifically for reading books and accessing documents. This device doesn't include an app store, which means it cannot support email services, YouTube, or Facebook. I hope this answers your question, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this come with a charger or do I have to buy one separate ? Ty

    Asked by Accessories.

    • Answer Hello! The Kindle comes with a USB-C to USB-A charging cable. You can use a standard USB-A power adapter block with this cable for charging. I hope this information helps. Have a great day.

      Answered by Amazon Devices Customer Support

  • QuestionCan you change the text size on this kindle?

    Asked by Kulm.

    • Answer You can! You can also change the brightness, highlight, bookmark, and most everything else you’d wanna do with your books. It also has Bluetooth if you’d like to invest in audible and listen to books also. The first picture is normal size font and the second one I added is the large size and is the biggest on the kindle. Hope this helps!

      Answered by StorkAnkles

  • QuestionIS this generation Kindle compatible with a Mac-Apple products?

    Asked by Peach.

    • Answer Hello Peach, Yes, If you were to plug the Kindle in to an Mac Device, the Mac device would recognize it as a storage device and would also charge the Kindle. The Kindle app is also available on the Mac OS so you would be able to download the Kindle app on any of your Apple devices and it would sync across all platforms. For example, if you were reading a book on a Macbook or Ipad and switched over to Kindle, you would not lose your place or any of your books between devices. I hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionWhat generation is this device?

    Asked by Andwen.

    • Answer Hello Andwen, Thank you for your question. The Kindle is a 11th generation release. Hope this helps, have a nice day!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this kindle have dark mode?

    Asked by Eve.

    • Answer Hello Eve, Thank you for your question. Yes the Kindle has "dark mode" where the screen reverses, so the background is black and the text is white. Hope this helps, have a nice day!

      Answered by Amazon Devices Customer Support

  • QuestionIs it a 220 volt one

    Asked by Anonymous.

    • Answer Good Morning - Thanks for the question. Yes, Amazon Kindle e-readers, are dual voltage devices. This means they can be used safely in countries with different electrical systems without the need for a voltage converter. I hope this helps, Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionWill the device play audio books back?

    Asked by Gpabev.

    • Answer Yes. It has bluetooth for playing over earphones or speakers, but no jack for wired headphones.

      Answered by Dreemer1961