Questions & Answers

Q: QuestionWhat kind of charging interface does this Kindle use?

• A:Answer This Kindle uses a USB-C charging interface.

Q: QuestionWhat type of charging interface does this device use?

• A:Answer This device uses a USB-C charging interface.

Q: QuestionDoes this device have a black and white screen display?

• A:Answer Yes, the screen display is black and white.

Q: QuestionAre the device packagings recyclable?

• A:Answer Yes, the device packaging is 100% recyclable.

Q: QuestionWhat is the total storage capacity of this device?

• A:Answer The total storage capacity of this device is 16 gigabytes.

Q: QuestionIs the screen of this reader black and white?

• A:Answer Yes, the screen display of this reader is black and white.

Q: QuestionIs there a warranty for parts?

• A:Answer Yes, there is a 1 year limited warranty for parts.

Q: QuestionIs this a device that displays ads?

• A:Answer Yes, this is an ad supported device.

Q: QuestionCan I read comfortably in any light with this device?

• A:Answer Yes, you can read comfortably in any light with the adjustable front light.

Q: QuestionWhat is the battery life of this Kindle on a single charge?

• A:Answer You can get up to 6 weeks of battery life on a single charge.

Q: QuestionDoes this Kindle use recycled materials?

• A:Answer Yes, this Kindle uses 75% recycled plastics and 90% recycled magnesium.

Q: QuestionHow much storage capacity does this Kindle have?

• A:Answer This Kindle has a total storage capacity of 16 gigabytes.

Q: QuestionIs the reading experience glare-free in any light?

• A:Answer Yes, the reading experience is comfortable with a glare-free display.

Q: QuestionIs it possible to buy the ad-free version at Best Buy?

Asked 1 year ago by Lucy.

• A:Answer Hi Lucy, Thank you for your question. Best Buy currently only sells the Amazon Kindle with ads, but you can upgrade on your Amazon account by paying a fee to get rid of the ads. Here are the steps to remove ads: -Go to Manage Your Devices. -Select Devices, and then select your Kindle e-reader or Fire tablet. -Under Special Offers, click Remove offers. -A pop-up window then displays the price to remove ads. -Select End Offers and Pay the Fee to proceed. Hope this helps, have a nice day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionDoes this device come with the 3 months free kindle unlimited subscription?

Asked 1 year ago by Anonymous.

• A:Answer I got my kindle a few days ago from best buy and received 3 months free! The trial option shows up when you’re setting your kindle up.

  Answered 1 year ago by Anonymous

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Q: QuestionWhat is difference between Paperwhite and Matcha versions?

Asked 11 months ago by KayK.

• A:Answer The matcha one is a little smaller than the OG paperwhite. It’s great for portability.

  Answered 11 months ago by AshleyJVerified Purchase

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Q: QuestionCan you read books from a library app?

Asked 1 year ago by Luvdogs.

• A:Answer Hi Luvdogs! Yes, you can use library apps like OverDrive and Libby to borrow and read ebooks on your Kindle. As long as your library participates in those services and the ebooks are available in Kindle format you can send them to your Kindle for reading. I hope this information helps. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionThinking of getting a kindle does it have a slot for additional storage card??

Asked 1 year ago by Beeka.

• A:Answer Hello Beeka! Kindle come in different storage options, but you can't add more storage to a Kindle after you purchase it. I hope this answers your question. Have a great day! Thanks!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionHow much does Amazon charge to get books onto my Kindle (I have Prime)

Asked 11 months ago by Anonymous.

• A:Answer It charges the individual Kindle book prices listed on amazon. You could look into Kindle Unlimited (11.99 per month). Kindle unlimited gives you access to a huge library of books and magazines. I think there are great books to choose from to read. Kindle unlimited is not included with prime, unfortunately.

  Answered 10 months ago by Elli

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