“Why is it called 16GB when it only has 4 GB of internal memory and is not expandable?”

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• Hi Ringo, thanks for your question. The Kindle Paperwhite indeed has 16 GB of internal memory. After reviewing the product specifications, this looks to be a typo. We will work with our retail partner to update this. Have a wonderful day!

  Answered by Amazon Devices Customer Support 2 years ago

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• Mine has 16gb of memory. I would call Amazon or return it to the store if I were you. Sounds like you got the wrong product in the box.

  Answered by Jose 2 years ago

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