“i have new kindle it is the small screen i am having problems getting it to charge”

1-2 of 2 Answers

• You might trying doing a hard reset. Hold down on the power button and keep holding until it turns off and then back on. I had to do this with mine. Use your help menu and Google your problem also. Lots of helpful information.

  Answered by Anonymous 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• If it won't charge when plugged in with the included cable, you could try another cable. If that also doesn't work, I would contact Best Buy or Amazon for warranty or return information.

  Answered by Jacob 6 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.