Questions & Answers

Q: QuestionCan you use this like bible.

Asked 5 years ago by ken.

• A:Answer Hello! There are many books, including the Bible, that can be purchased and downloaded on the Kindle Paperwhite. You can search for it and purchase the book through the Kindle Store. I hope that helps. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionIs this device hooked into Alexa?

Asked 5 years ago by Tiger.

• A:Answer Hello! The Kindle Paperwhite does not have a microphone, so you cannot ask Alexa anything through it. It is connected to your Amazon account and is used for reading.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionIs that a cover with it or the back of it.

Asked 5 years ago by Anonymous.

• A:Answer Hello The Kindle Paperwhite does not come with a cover included, however Covers and Cases can be purchased separately for the device. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: Questioncan you change the size of print?

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by EmmaVerified Purchase

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Q: QuestionIs it possible to delete books completely and totally?

Asked 5 years ago by Carol.

• A:Answer You can delete a book from your device. It is then stored the Cloud. If you want the refer to it again, you can do a search for it on the device by author or title and download it without having to pay again. I have never tried to delete anything from the Cloud. I would suggest you contact Kindle support with that question .

  Answered 5 years ago by EmmaVerified Purchase

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Q: QuestionDoes this particular e-reader come with a home charger?

Asked 5 years ago by izzy.

• A:Answer You will need the actually charger part that goes in the plug but the connectors do come with it. If you have one kindle you have a charger for all your kindles.

  Answered 5 years ago by HappyinArizonaVerified Purchase

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Q: QuestionI have had a paper white for a few years. Recently I bought a book from. Kindle, I have it on my iPad, but I can't open my kindle. It is fully charged but will not open. Can you help me?

Asked 5 years ago by Terry.

Q: QuestionWhat is included with this? Charger?

Asked 6 years ago by Anonymous.

• A:Answer The charger is not included, only a charging cable.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionJust registered my new paper white. I do not want the Amazon Prime Free Trial. But the device will not allow me to move past that offer. Please help. Thanks

Asked 6 years ago by Susan.

• A:Answer I remember when I set up mine there was a skip for that look for where it says skip it’s very light

  Answered 5 years ago by inuzziVerified Purchase

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Q: QuestionWhat kind of case will fit this Kindle paperwhite There is so many and I need the correct kind.

Asked 6 years ago by Mel.

• A:Answer Tenth generation that’s how you have to search for it

  Answered 6 years ago by Joe3

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Q: QuestionCan I adjust the size of the fonts to make fonts bigger?

Asked 6 years ago by Noodle.

• A:Answer Absolutely.

  Answered 6 years ago by LakeloverVerified Purchase

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Q: Question1 day my kindle was working and next day the touch screen did not work. The kindle turns on and off and keeps correct time and date. Do you know of anything I can do to fix the touch screen? Thanks,

Asked 6 years ago by Kathy.

• A:Answer Hi Kathy, Have you tried pressing and holding the power button down for approximately 40 seconds? This helps to reset the device (you do not lose any info). Have a good day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionIs this comparable with axis 360 for library books?

Asked 6 years ago by patty.

Q: QuestionHow do I adjust the time?

Asked 6 years ago by Patty.

• A:Answer Hello, Go to: Menu > Settings > Device Options > Device > Time Set

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionI have a Sony PRS t2 who use a reader application But the reader doe,not support anymore the Sony device.. So I want to buy a new reader My question is Would I will be able to transfer all my book from my Sony reader to a kindle paper white

Asked 6 years ago by Claudia.

• A:Answer Hello Claudia, You can try to download and install Calibre for your Windows, Mac or Linux system. Calibre is an ebook management application compatible with the Kindle and the Sony Reader. Use it to transfer your ebooks from the Sony Reader to your computer and then to convert them to a Kindle-friendly format. Hope this helps!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionDoes the kendle come with a wall charger

Asked 6 years ago by pat.

• A:Answer No, it does not come with a wall charger.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan a person connect with cellular to download books?

Asked 6 years ago by Mimi.

• A:Answer Yes, if your cell phone has a mobile hotspot feature, you can share your cellphone data with a wifi connection. If you don't want to use a wifi hotspot feature, you'll need to upgrade to a cellular version of the Kindle. It does cost more however.

  Answered 6 years ago by DavidW

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Q: Questionpurchased paper white from best buy, over 90 days before opening package and it would not turn on at all. went back to the store and they couldn't help >90 days how / where do I get help with the warrenty?

Asked 6 years ago by Ed.

• A:Answer Hello, all warranty replacements would be processed through Amazon.com.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionIs this the 2018 or 2019 release?

Asked 6 years ago by Hannah.

• A:Answer Not positive, but I think its 2019

  Answered 6 years ago by Cyns

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