My kindle will not wake up null

See if you can do a reset. Did you try charging it?

Hi Bill! To wake your Kindle Paperwhite perform a forced restart by holding the power button for 40 seconds, or until the device restarts. If this doesn't work, plug your Kindle into its charger and leave it for at least 5 minutes and make sure the charging indicator light turns on. If the light does not turn on (Orange or green) try using a different charger and cable to rule out a faulty charging setup then repeat the 40-second press-and-hold. I hope this information helps. Have a great day!

“My kindle will not wake up”

Asked by Bill 8 months ago

Answer This Question

See all questions & answers

Amazon - Kindle Paperwhite Signature Edition (32 GB) - 2024 - Metallic Black-Front_Standard

1-2 of 2 Answers

See if you can do a reset. Did you try charging it?
Answered by Bildog 4 months ago
Sorry, there was a problem. Please try again later.
Hi Bill! To wake your Kindle Paperwhite perform a forced restart by holding the power button for 40 seconds, or until the device restarts. If this doesn't work, plug your Kindle into its charger and leave it for at least 5 minutes and make sure the charging indicator light turns on. If the light does not turn on (Orange or green) try using a different charger and cable to rule out a faulty charging setup then repeat the 40-second press-and-hold. I hope this information helps. Have a great day!
Answered by Amazon Devices Customer Support 8 months ago
Sorry, there was a problem. Please try again later.