Questions & Answers

Q: QuestionIs temperature control included as a safety measure?

• A:Answer Yes, temperature control is included as an advanced safety measure.

Q: QuestionCan this wireless charger charge through phone cases?

• A:Answer Yes, this wireless charger charges effortlessly through rugged cases.

Q: QuestionDoes this charging pad offer surge protection?

• A:Answer Yes, this charging pad is equipped with surge protection for device security.

Q: QuestionWhat is the maximum charging output for Samsung phones?

• A:Answer The maximum charging output is up to 10W for Samsung phones.

Q: QuestionWhat is the wireless charging output for iPhones?

• A:Answer The wireless charging output is up to 7.5W for iPhones.

Q: QuestionDoes this charging pad have short-circuit prevention?

• A:Answer Yes, this charging pad has short-circuit prevention for device security.

Q: QuestionWould this charge a Google Pixel 7 Pro smartphone?

Asked 7 months ago by BostonKelly.

• A:Answer The Anker 318 7.5W Wireless Charging Pad offers a standard 5W charging mode for Qi-compatible devices, a 7.5W mode for iPhones 8 and newer, and a 10W mode for Samsung phones that support wireless charging. However, to fast charge Google Pixel devices like the Pixel 7 Pro wirelessly, the charger needs to support a 15W fast mode. Since the 318 Wireless Charging Pad doesn't explicitly state support for the 15W fast charging mode for Pixel devices, it is likely only capable of charging the Google Pixel 7 Pro at 5W in standard mode. Please ensure that the Pixel 7 Pro and the charger meet the same wireless charging compatibility for optimal performance.

  Answered 7 months ago by Anker Team

  
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Q: QuestionWould this be compatible with a galaxy a54 5g?

Asked 4 months ago by Moxi.

• A:Answer Yes, the Galaxy A54 5G is compatible with the Anker 318 Wireless Charging Pad as it supports Qi wireless charging. The charging pad offers a fast charging mode of up to 10W for Samsung phones. Just ensure that you use a compatible wall charger like a Quick Charge or Power Delivery charger, and that your phone case is less than 5mm thick and free of any magnetic or metal attachments.

  Answered 4 months ago by Anker Team

  
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