“My controllers seem to have been charging fine but when I put my headset on and used the controllers for the first time the right one wouldn't turn on, I tried swapping with the left controller, and somehow the left started working but the right didn't.”
Answer This Question
1-2 of 2 Answers
If possible, please try the following steps to see if the issue persists: - Check if the controllers have been placed properly on the Charging Dock, make sure the charging ports on the Battey Cover and the Charging Dock connect properly. - Check if the battery has been installed as instructed, make sure the contacts on the battery case are touching the metal tabs on the batteries. If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
Sorry, there was a problem. Please try again later.I hear the products are no good my brother returned all of his
Sorry, there was a problem. Please try again later.