Questions & Answers

Q: QuestionCan I adjust the angle of this charging station?

• A:Answer Yes, you can adjust the angle vertically up to 45 degrees.

Q: QuestionWhat is the parts warranty for this charging station?

• A:Answer The parts warranty for this charging station is 2 years.

Q: QuestionDoes this charging station come with a USB-C adapter?

• A:Answer Yes, this charging station comes with a 40W USB-C adapter.

Q: QuestionWhat kind of cable is included with the charging station?

• A:Answer A 5 ft USB-C to USB-C cable is included.

Q: QuestionWhat devices are compatible with this charging station?

• A:Answer This charging station is compatible with iPhones, AirPods, and Qi devices.

Q: QuestionIs the charging station certified for fast charging an Apple Watch?

• A:Answer Yes, the charging station has certified fast charging for Apple Watch.

Q: QuestionWhy does it keep blinking

Asked 6 months ago by Papa.

This question was asked about the related product: Anker - MagGo 15W Wireless Charging Station (3-in-1 Stand) for iPhone, AirPods & Qi Devices - White

• A:Answer The blinking lights on the Anker MagGo 15W Wireless Charging Station (3-in-1 Stand) likely represent specific issues or statuses. Here's what they could mean: Fast Flashing White (Every 0.25 Seconds): This indicates that metal objects were detected. You should remove any metal objects to ensure the charger's proper function. Fast Flashing Blue (Once Every Second): This means you might be using an incompatible AC adapter. It is recommended to use a Power Delivery (PD) adapter with a minimum output of 30W. For optimal performance, a 40W or higher adapter is ideal. Additionally, ensure that you are using a Quick Charge 2.0/3.0 (9V/2A) or Power Delivery wall charger as the input for the station. A lower-powered charger (e.g., 5V/2A) may cause unsuccessful charging, which could also result in the blinking light. If the issue persists, you may need to check for other possible problems, such as ensuring that the connected devices are compatible and aligned properly on the charging areas.

  Answered 6 months ago by Anker Team

  
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Q: QuestionIs this charging station compatible with iPhone 11?

Asked 3 months ago by Anonymous.

• A:Answer No. MagSafe charging only worked with iPhones 12 and newer. Sorry.

  Answered 3 months ago by AlaskaDon

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Q: QuestionCan the phone be in a case?

Asked 4 months ago by M.

This question was asked about the related product: Anker - MagGo 15W Wireless Charging Station (3-in-1 Stand) for iPhone, AirPods & Qi Devices - White

• A:Answer Yes, my phone is in a case and the magnet still holds on tightly.

  Answered 3 months ago by akhkharu99

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Q: QuestionWill this work for Samsung devices?

Asked 4 months ago by Samsung.

• A:Answer The Anker MagGo 15W Wireless Charging Station (3-in-1 Stand) is designed mainly for iPhone 12 and later models, Apple Watch, and compatible AirPods with wireless charging cases. However, it does not fully support Samsung devices or other Android devices because it is built for magnetic wireless charging technology which is exclusive to iPhones starting from the iPhone 12 models. Additionally, standard Qi charging features might work on some Samsung devices, but compatibility and optimal performance are not guaranteed. For optimal use, it is recommended for devices specifically designed for MagSafe or magnetic wireless charging.

  Answered 4 months ago by Anker Team

  
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Q: Questiondoes this work with an Iphone 12?

Asked 4 months ago by Anonymous.

This question was asked about the related product: Anker - MagGo 15W Wireless Charging Station (3-in-1 Stand) for iPhone, AirPods & Qi Devices - Black

• A:Answer Yes, the Anker MagGo 15W Wireless Charging Station (3-in-1 Stand) is compatible with an iPhone 12. This charging station supports magnetic wireless charging for iPhone 12 series and later models. To ensure proper functionality, you would need to use a magnetic phone case with your iPhone 12.

  Answered 4 months ago by Anker Team

  
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Q: QuestionCan I charge two iPhones on this at the same time?

Asked 7 months ago by Jay.

• A:Answer No, this is designed to charge one phone at a time.

  Answered 3 months ago by akhkharu99Verified Purchase

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