Questions & Answers

Q: QuestionWhat kind of battery chemistry does this power bank use?

• A:Answer This power bank uses Lithium-ion battery chemistry.

Q: QuestionDoes this power bank have a built-in cable?

• A:Answer Yes, this power bank has a built-in USB-C cable.

Q: QuestionHow much power can a single device receive?

• A:Answer A single device can receive up to 65W.

Q: QuestionCan this power bank rapidly charge a Samsung phone?

• A:Answer Yes, this power bank can rapidly charge Samsung phones.

Q: QuestionDoes this power bank have USB-C power supply input?

• A:Answer Yes, the power supply input is 1 x USB-C.

Q: QuestionWhat is the capacity of this power bank?

• A:Answer The capacity of this power bank is 20000 milliampere hours.

Q: QuestionDoes this work with Google phones?

Asked 2 months ago by Kate.

• A:Answer Yes. It will work on any Google Pixel phone that has a USB-C connection. You can also buy a separate adapter and charge other USB types with it. My daughter charged her Apple phone with an adapter for that weird iPhone cable. But it works great with my Google Pixel 7 Pro and it should work great with any other Pixel phone, or any device with USB-C.

  Answered 1 month ago by MattTVerified Purchase

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Q: QuestionDoes the built in usb c cable support 65W charging (super fast charging) for samsung s23 ultra or do we need to use external cable to support super fast charging?

Asked 6 months ago by DevM.

• A:Answer The built-in USB-C cable of your Anker Power Bank (20K, 87W, Built-In USB-C Cable) is most likely a standard charging cable that supports up to 3A charging (60W or less). For Samsung Galaxy S23 Ultra, Samsung's "Super Fast Charging 2.0" requires a 5A cable, which typically supports higher wattages, such as 100W. If you want to take full advantage of Super Fast Charging 2.0 for your Samsung Galaxy S23 Ultra, you will need an external 5A (100W) E-Marker USB-C to USB-C cable.

  Answered 5 months ago by Anker Team

  
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Q: QuestionWhat voltage does this bank charge at?

Asked 1 month ago by Psb.

• A:Answer The Anker 20K 87W Power Bank with a built-in USB-C cable charges devices at multiple voltages depending on what the connected device requests. It uses the USB Power Delivery (PD) standard, so the voltage automatically adjusts for the fastest safe charge. Common output voltages include: 5V (for small accessories like earbuds) 9V (for fast charging most smartphones) 15V (for tablets and some laptops) 20V (for the full 87W output, typically used for larger laptops like the MacBook Pro) You don't need to manually set anything — the power bank and your device negotiate the optimal voltage and current automatically.

  Answered 3 weeks ago by Anker Team

  
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Q: QuestionDoes this power-bank support pass-through charging?

Asked 1 month ago by Squilliam.

• A:Answer The specific power bank model you mentioned, "Anker - Power Bank (20K, 87W, Built-In USB-C Cable) - Black," isn't directly referenced in the knowledge fragments available. However, for similar products where pass-through charging functionality is listed, it is often dependent on the input power and certain device specifications. It is noted, for instance, in one of the Anker Power Bank models with built-in cables (e.g., 165W and 25K), that pass-through charging is supported when the input power meets certain thresholds such as 20W or greater. In contrast, some other models like Anker 313 Power Bank explicitly mention that they do not support pass-through charging to preserve the lifespan of the power bank. To determine if the specific "Anker - Power Bank (20K, 87W, Built-In USB-C Cable)" supports pass-through charging, it would be best to verify this feature directly under the product specifications with your provided link or further confirm if it aligns with similar Anker power bank lines supporting pass-through charging with certain input power requirements.

  Answered 1 month ago by Anker Team

  
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Q: QuestionWill this bank charge a Dell Model PC14250 laptop?

Asked 2 months ago by ksbtp.

• A:Answer Yes it will

  Answered 2 months ago by SamirPVerified Purchase

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Q: QuestionCan this be used with older ipads, generation 9?

Asked 2 months ago by LC13.

• A:Answer Yes

  Answered 2 months ago by SamirPVerified Purchase

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Q: QuestionIs this TSA approved? Under 100kwh?

Asked 3 months ago by EdHouTX.

• A:Answer I had no issues going through airport security.

  Answered 2 months ago by MatthewLVerified Purchase

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Q: QuestionHow do you recharge this power nank?

Asked 3 months ago by JJ7124.

• A:Answer 60 W power typer c cable or whatever if ya own . Charges in about A hour and a half

  Answered 2 months ago by SamirPVerified Purchase

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Q: QuestionThis anker power bank, I see where it comes with a cord but no case. Do you carry a case that the battery and cords will fit in. Id like to buy them at 1 time. No shipping. Do you have it in store? Thank you

Asked 4 months ago by Nancy.

• A:Answer It seems there is no information available about a specific case designed to fit the Anker Power Bank (20K, 87W, Built-In USB-C Cable). For buying a case, you might want to check accessory options provided by authorized Anker retailers or explore compatible cases on third-party platforms. Unfortunately, details about in-store availability for any case or accessory are not provided in the current knowledge base.

  Answered 4 months ago by Anker Team

  
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Q: QuestionHow do I know when my 20K 87W built in usb-c power bank is fully charged

Asked 5 months ago by Anonymous.

• A:Answer The LED indicator screen will show 100% either on it's own, or when you push the button.

  Answered 3 months ago by StephanieCVerified Purchase

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Q: QuestionCan the attached cable be extended or is the cable length the amount shown in the picture (roughly the length of the power bank)? If it can be extended, how long is the cable?

Asked 5 months ago by Franky.

• A:Answer The cable is as shown, It does not extend.

  Answered 3 months ago by StephanieCVerified Purchase

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Q: QuestionThis unit has a USB C cable built in. Is there facility to connect an additional USB to lightning cable as well, e.g. to also charge an older iPhone.

Asked 5 months ago by BobJohnson.

• A:Answer The charging port that charges the battery can also be used to charge other devices so long as the device has a usb-c head. It can also charge through the standard usb-a port

  Answered 4 months ago by JakeA

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Q: QuestionHow many things can it charge at to same time. Number of ports

Asked 5 months ago by Debbie.

• A:Answer It can charge up to 3 devices simultaneously with 3 ports, including the built-in USB-C cable and additional ports.

  Answered 5 months ago by Anker Team

  
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