Questions & Answers

Q: QuestionDoes this power bank have a built-in cable?

• A:Answer Yes, this power bank has a built-in USB-C cable.

Q: QuestionHow many USB-C power supply outputs does this power bank have?

• A:Answer This power bank has one USB-C power supply output.

Q: QuestionHow long is the parts warranty for this power bank?

• A:Answer The parts warranty for this power bank is 18 months.

Q: QuestionWhat kind of battery chemistry does this power bank use?

• A:Answer This power bank uses Lithium-ion battery chemistry.

Q: QuestionDoes this power bank allow for sharing power?

• A:Answer Yes, this power bank allows distributing 87W across three devices.

Q: QuestionCan this power bank be used on an airplane?

• A:Answer Yes, this power bank is approved for airline travel.

Q: QuestionDoes this work with Google phones?

Asked 1 day ago by Kate.

• A:Answer Yes, this Anker power bank (model 737 / PowerCore 24K) works perfectly with Google Pixel phones and other Android devices.

  Answered 16 hours ago by Anker Team

  
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Q: QuestionWill this bank charge a Dell Model PC14250 laptop?

Asked 2 weeks ago by ksbtp.

• A:Answer Yes it will

  Answered 4 days ago by SamirPVerified Purchase

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Q: QuestionCan this be used with older ipads, generation 9?

Asked 3 weeks ago by LC13.

• A:Answer Yes

  Answered 4 days ago by SamirPVerified Purchase

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Q: QuestionIs this TSA approved? Under 100kwh?

Asked 1 month ago by EdHouTX.

• A:Answer I had no issues going through airport security.

  Answered 1 week ago by MatthewLVerified Purchase

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Q: QuestionHow do you recharge this power nank?

Asked 1 month ago by JJ7124.

• A:Answer 60 W power typer c cable or whatever if ya own . Charges in about A hour and a half

  Answered 4 days ago by SamirPVerified Purchase

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Q: QuestionThis anker power bank, I see where it comes with a cord but no case. Do you carry a case that the battery and cords will fit in. Id like to buy them at 1 time. No shipping. Do you have it in store? Thank you

Asked 2 months ago by Nancy.

• A:Answer It seems there is no information available about a specific case designed to fit the Anker Power Bank (20K, 87W, Built-In USB-C Cable). For buying a case, you might want to check accessory options provided by authorized Anker retailers or explore compatible cases on third-party platforms. Unfortunately, details about in-store availability for any case or accessory are not provided in the current knowledge base.

  Answered 2 months ago by Anker Team

  
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Q: QuestionHow do I know when my 20K 87W built in usb-c power bank is fully charged

Asked 3 months ago by Anonymous.

• A:Answer The LED indicator screen will show 100% either on it's own, or when you push the button.

  Answered 1 month ago by StephanieCVerified Purchase

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Q: QuestionCan the attached cable be extended or is the cable length the amount shown in the picture (roughly the length of the power bank)? If it can be extended, how long is the cable?

Asked 3 months ago by Franky.

• A:Answer The cable is as shown, It does not extend.

  Answered 1 month ago by StephanieCVerified Purchase

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Q: QuestionThis unit has a USB C cable built in. Is there facility to connect an additional USB to lightning cable as well, e.g. to also charge an older iPhone.

Asked 3 months ago by BobJohnson.

• A:Answer The charging port that charges the battery can also be used to charge other devices so long as the device has a usb-c head. It can also charge through the standard usb-a port

  Answered 2 months ago by JakeA

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Q: QuestionHow many things can it charge at to same time. Number of ports

Asked 3 months ago by Debbie.

• A:Answer It can charge up to 3 devices simultaneously with 3 ports, including the built-in USB-C cable and additional ports.

  Answered 3 months ago by Anker Team

  
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Q: Questiondoes this come with a carrying case

Asked 3 months ago by worm789.

• A:Answer No, it does not come with a carrying case.

  Answered 3 months ago by Anker Team

  
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Q: QuestionDoes the built in usb c cable support 65W charging (super fast charging) for samsung s23 ultra or do we need to use external cable to support super fast charging?

Asked 4 months ago by DevM.

• A:Answer Yes you can

  Answered 3 months ago by JuniorVerified Purchase

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Q: QuestionDoes this have trickle mode so I can charge a hearing aid?

Asked 4 months ago by Fran.

• A:Answer Yes, the Anker Power Bank (20K, 87W, Built-In USB-C Cable) has "trickle charging mode" as part of its features. This mode is specifically designed for safely charging low-powered devices, such as hearing aids, wireless earbuds, and accessories.

  Answered 3 months ago by Anker Team

  
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