Questions & Answers

Q: QuestionWill it charge google Fi?

Asked 6 years ago by roughneck.

• A:Answer Google Fi is not a device. Do you mean Pixel 3a/Pixel 3a XL? If so, this battery can charge both two models with the type-c port. Please feel free to contact us via support@anker.com if you have any further questions. We're more than happy to assist you further.

  Answered 6 years ago by Anker Team

  
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Q: QuestionCan this be used in a car ... powering 3 devices while being charged itself?

Asked 6 years ago by Marty.

• A:Answer The charger does not support similtaneous charging/recharging. The manufacturer says this is to prolong battery life.

  Answered 6 years ago by LawroseVerified Purchase

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Q: QuestionWhat does the revolving lights display look like when PD is fully charged?

Asked 4 years ago by KITCAT.

• A:Answer The remaining power of the LED indicators will light steadily; while the next charging LED indicator will flash. And they will turn off when the powercore is fully charged The LED power meter will stay on when charging a device, displaying the battery’s remaining power and will turn off light steadily depending on device's model when the device is fully charged and not drawing a current. The last LED light will flash when the remaing power is lower than 10% and will turn off when it's lower than 5%.

  Answered 4 years ago by Anker Team

  
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Q: QuestionThe M1 MacBookAir (2020) has a max charging speed of 30W. How suitable is this bank? Thx in advance.

Asked 4 years ago by Sandy.

• A:Answer My daughter has the same computer as yours. We went on a 6 Hour Rd. trip, she had her computer attached as well as her iPhone 7 Plus to this charger and at the end of the Road trip she still had plenty of juice left. Hope this information helps.

  Answered 4 years ago by Robert1961Verified Purchase

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Q: QuestionWhat are the dimensions of this product and is this comparable to the A1376 model on Amazon?

Asked 5 years ago by Steve.

• A:Answer The dimension of this product is 7.68 x 3.54 x 2.36 inches. This power bank is the A1376 model. The difference is that this is a combo product, it comes with a wall charger. If you have any further questions, please feel free to contact us via support@anker.com or call us at +1 (800) 988 7973.

  Answered 5 years ago by Anker Team

  
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Q: QuestionCan this unit take a charge using a USB type A to USB type C adapter? I know doing this that charge will be slower than the normal PD input, but I was not sure it would be compatible/accept with a slower charge.

Asked 6 years ago by Yo.

• A:Answer Yes. It will work. If the charger has enough power. But not a good idea. Use the charger that came with it, and go get a USB C cable

  Answered 6 years ago by ScottVerified Purchase

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Q: QuestionWill this work with a Nintendo Switch?

Asked 6 years ago by Skyler.

• A:Answer yes.

  Answered 6 years ago by SKUSA

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Q: QuestionCan this power bank be carried on to a plane?

Asked 6 years ago by Anonymous.

• A:Answer Yes and no. Yes, if as a carry on. No, if you check it into the cargo hold.

  Answered 6 years ago by Cannyman

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Q: QuestionCan this be used to power a device that draws only 10mA?

Asked 2 years ago by JohnG.

Q: QuestionWill this support "super fast charging" on a Samsung Galaxy S22 Ultra?

Asked 3 years ago by JeffS.

• A:Answer Sorry, this power bank doesn't support "super fast charging" on a Samsung Galaxy S22 Ultra.

  Answered 3 years ago by Anker Team

  
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Q: QuestionCan this charger be used in England 220v

Asked 3 years ago by Mary.

• A:Answer Anker's portable batteries work all over the world as long as you have the correct wall charger (not included). For example, it will work in the US if you have a US-version wall charger, and the same battery will also work in the UK if you have a UK wall charger. What matters is not the output of the power in the building, but the output of the wall charger you use. If the wall charger has an output that coincides with the input needed for your powerbank, it will be fine.

  Answered 3 years ago by Anker Team

  
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Q: QuestionHow long does the battery life last

Asked 3 years ago by Anonymous.

• A:Answer It depends on how many times you use it and the environment

  Answered 3 years ago by Anker Team

  
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Q: Questionis this dual voltage or would i need a converter when travelling?

Asked 4 years ago by jackie.

• A:Answer It is not dual voltage, you would need a converter outside the US.

  Answered 3 years ago by DracontaVerified Purchase

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Q: QuestionWill this power the newest, largest ipad pro?

Asked 4 years ago by Michele.

• A:Answer Yesssss!! Not a problem

  Answered 3 years ago by ImTiRedLeaveMeVerified Purchase

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Q: QuestionWill it charge a Surface Pro 4

Asked 4 years ago by Rob.

• A:Answer I would think so its alot of juice in that battery

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWill the. Anker powercore iii charge the Fitbit charge 4?

Asked 4 years ago by John.

• A:Answer Compatible with: Dell XPS laptops, USB-C MacBooks, iPad, iPhone 8 / X / XS / XR / 11 (Lightning cable required), Android smartphones and tablets (including Nexus 7), and other USB-charged devices. Note: - Incompatible with HP EliteBook 1050 G1 (150W), - Incompatible with ThinkPad X390 - When the temperature is below 5°C, not compatible with Dell XPS 13 9360 (45W), Lenovo IdeaPad 720S 13 (45W), HP EliteBook 830 G5, HP PavGaming, Mi Notebook Air (45W), ThinkPad E490 (45/65W), HP EliteBook 1050 G1 When charging 45W devices, make sure the portable charger has at least 3 LEDs illuminated, otherwise, the charging speed will be insufficient. - Disconnect your USB-C to Lightning cable when not in use to avoid draining the battery. - Anker PowerPort Strip PD 3 USB-C power strip’s USB-C Power Delivery port can not recharge this device.

  Answered 4 years ago by Anker Team

  
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Q: QuestionHoward watts does the power bank output?

Asked 4 years ago by Xeal.

• A:Answer Output: USB-C：5-20V 3A 60W PD（QC27W output） USB-A ：18W QC USB-A+USB-A ： 5V=3.6A Total18W USB-C+USB-A ：78W （USB-C PD 60W） USB-C +2*USB-A Total ： 78W （USB-C PD 60W）

  Answered 4 years ago by Anker Team

  
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Q: QuestionFor how long does it keep a charge stored? Can it be stored for emergencies such as blackouts? And can it be kept plugged for charging itself all the time?

Asked 4 years ago by Leyenda.

• A:Answer For best battery performance, we suggest you fully use up and recharge the battery at least every four months. It's best to keep it recharged when it is not being used.

  Answered 4 years ago by Anker Team

  
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Q: QuestionWill this support an HP envy x 360 laptop? Will this support an IPhone 7 Plus phone?

Asked 4 years ago by Snowball.

• A:Answer Yes it will charge the iPhone 7 (this two usb plug ins) and you can even use the new USB - C cable that comes with the newer iPhone 12. The envy x360 is 65w, if it uses a USB C cable to charge you can, but this will charge it at 45w (this will be a little slower at charging). From what I could find the Envy doesn’t use usb-c so I wouldn’t buy this for it, you may be able to buy some kind of usb-c conversion cable to the laptop, but that is just a headache.

  Answered 4 years ago by MarkofOdysseyVerified Purchase

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