A:AnswerWe haven't tested this battery with lg rebel 4 smart phone and aukey blue tooth ear buds, but as long as they support USB-A to USB-C connections, then they should work well with this battery.
A:AnswerThat’s trickle charge mode useful when charging AirPods or similar smaller battery accessories. You can exit trickle charge mode by pressing the button once more.
A:AnswerThis battery can only deliver a 12W high-speed charge to phones, Tablets. It is not recommended to charge a device if it requires more than 12W.
Besides, this device comes with a USB-C to USB-C cable to recharge itself.
A:AnswerThank you so much for sharing your experience. We're really sorry you've encountered this issue!
If possible, please let us know the model of your device(such as iPhone 6 or Galaxy S8) and try the following steps to see if the issue persists:
- If another known working cable helps
- If the PowerCore works properly with other phones/devices or not
If those don't help, please reach out to us via [email protected] or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
A:Answer1. It doesn't come with its own wall charger/adapter.
2. Normally, this battery takes about 5/5-6.5 hours to fully recharge with a 2A wall charger.
A:AnswerThe USB-C port from this portable charger is an input port, which is used to recharge this battery itself. We do not recommend to use it to charge a device.
A:Answer2 USB ports which adapt to most phone chargers, and the other (middle port) fits the charging cord which is included with the charger and has a USB end attachment so you can basically plug it in anywhere to charge. I charged it in Europe with no issues.